“Hello, this is Sales Progress. How can I help you?”“Is Tim there?”“He’s not.”“Um…well can I leave a message or a voicemail.”“I guess. Hold on, I’ll transfer you.”“Good Morning, thank you for calling Sales Progress. How can I help you?”“Is Tim there?”“May I ask who’s calling?”“Sure, this is Bob.”“Oh hi Bob! How are things going? Tim actually is not here right now, but I’d be happy to take a..

      In an age when the Internet seems to be taking over, how do we combat our urge to connect with customers via the web? E-mail and Twitter and Facebook are great ways to stay connected to our clients, but so is picking up the phone.

Your audience is logged in and ready to go. You have your materials all set up and the clock is ticking down to start time. Pause. Are you really ready? Do you know how to make your presentation go successfully? There are a couple of things that speakers should practice, practice, practice before they begin going live with their webinars. Even the best presenter messes up sometimes, but multiple..

You’ve set up your webinar. You have great content and slides that will keep your audience engage, but do you have an audience? Webinars are a great way to get content out to your customers. It provides management with an easy and cheap way to coach their employees and still offer training reinforcement. However, people are not just going to come to you asking to sign up. Webinars work the same..

“It’s time to let it out. It’s time to laugh until you cry, scream until you spit. Show your heart and show some tears. Sing at the top of your lungs. Jump for joy. And when tons of stuff stuffs up your nose, blow it loud and blow it proud. It’s time to let it out.”

As a child, I have two distinct memories. The first involved my mom picking me up from soccer practice as I sat on the side of the field crying. My coach had yelled at me for playing poorly (I wasn’t exactly the next David Beckham), and I just wanted to go home. The second revolved around my first few days of t-ball. I was new to the team, had never played before and was the only girl. I was..

Bottom line. It is the driving factor for most companies. Make your bottom line and you have been successful for that quarter. Management pushes their sales teams to get out and sell and turn leads into customers, but there is a department that managers often look that has a major impact on the perception of a business: the customer service team. Think of customer service people as the..

Engagement. It’s something we all strive for with our employees and customers because no one wants to listen to someone else talk endlessly. So, we try to come up with ways to interact and keep people on their toes. However, when it comes to webinars, this could possibly present a problem. Since you cannot see the person, you have no idea if they are bored or actively listening.

Who?

3000: That is the amount of advertisements we are exposed to everyday.                                                                                                                                                                           Billions: The amount spent on advertising every year in the United States.