Whopper Freakout     This funny video from Burger King helped reinforce two ideas: 1) People love the Whopper and 2) Change is not always welcomed. While I could go on and on about the Whopper (and how I much prefer McDonalds), the focus will really be on the second point. Change is a hard word to muster for most people. We don’t like it, and we don’t want it. However, it is necessary. If companies..

Companies know that engaging with their customers will give them an advantage in the long run, but what about engaging with your employees? Does a typical work day for you include coming in, sitting down at your desk to immediately begin the day and then leaving once the clock hits five? Or do you enter an upbeat atmosphere where everyone interacts with one another, and the day just seems to fly..

Social media is a great tool for sales people. It can easily gather information, increase lead generation, allow for warmer introduction calls and much more. The trick to successful use of social media in selling is to remember that despite the new channels of communication, you are still selling, and you are still representing your brand. It is important that your blog or Facebook page are..

     Marketing, advertising, public relations. These are tools that we use to make sure that consumers are aware of our product and service. We can spend thousands of dollars (and most companies spend more) just to make sure that consumers know about us, but here’s the catch: it takes more than brand awareness to influence a customer’s decision. The ultimate objective of any campaign or marketing..

“Hello, this is Sales Progress. How can I help you?”“Is Tim there?”“He’s not.”“Um…well can I leave a message or a voicemail.”“I guess. Hold on, I’ll transfer you.”“Good Morning, thank you for calling Sales Progress. How can I help you?”“Is Tim there?”“May I ask who’s calling?”“Sure, this is Bob.”“Oh hi Bob! How are things going? Tim actually is not here right now, but I’d be happy to take a..

      In an age when the Internet seems to be taking over, how do we combat our urge to connect with customers via the web? E-mail and Twitter and Facebook are great ways to stay connected to our clients, but so is picking up the phone.

Your audience is logged in and ready to go. You have your materials all set up and the clock is ticking down to start time. Pause. Are you really ready? Do you know how to make your presentation go successfully? There are a couple of things that speakers should practice, practice, practice before they begin going live with their webinars. Even the best presenter messes up sometimes, but multiple..

You’ve set up your webinar. You have great content and slides that will keep your audience engage, but do you have an audience? Webinars are a great way to get content out to your customers. It provides management with an easy and cheap way to coach their employees and still offer training reinforcement. However, people are not just going to come to you asking to sign up. Webinars work the same..

“It’s time to let it out. It’s time to laugh until you cry, scream until you spit. Show your heart and show some tears. Sing at the top of your lungs. Jump for joy. And when tons of stuff stuffs up your nose, blow it loud and blow it proud. It’s time to let it out.”

As a child, I have two distinct memories. The first involved my mom picking me up from soccer practice as I sat on the side of the field crying. My coach had yelled at me for playing poorly (I wasn’t exactly the next David Beckham), and I just wanted to go home. The second revolved around my first few days of t-ball. I was new to the team, had never played before and was the only girl. I was..