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The Progress Coaching Blog

Angry Customers

Thu,Dec 22,2016 @ 03:43 PM | Posted by: Tim Hagen

We all talk about angry customers. Let's be honest, sometimes we don't even want to talk to angry customers, but what if there were a way that we could change our relationship with angry customers? What if we actually looked forward to an angry customer? You must think I'm crazy at this point. Let me explain. If everybody in the world gave great customer service and every customer was happy,..

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