The Progress Coaching Blog

Mental Paralysis During A Crisis

Wed,Sep 02,2020 @ 12:33 PM | Posted by: Tim Hagen

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Handling Conflict

Mon,Aug 31,2020 @ 11:56 AM | Posted by: Tim Hagen

Conflict in the workplace is inevitable - prepare your team members to handle conflict in a positive and healthy way using the coaching strategy shown below!

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The Three Questions To Ask Yourself...EVERY DAY

Wed,Aug 26,2020 @ 09:43 AM | Posted by: Tim Hagen

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Coaching Greater Authenticity

Mon,Aug 24,2020 @ 12:43 PM | Posted by: Tim Hagen

Coaching your team members to practice greater authenticity with their peers is necessary to build a healthy workplace culture and trust among teammates, especially during these times where they may not see each other face-to-face on a daily basis.  

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Coaching Resilience

Wed,Aug 19,2020 @ 09:56 AM | Posted by: Tim Hagen

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Coaching To Greater Self-Awareness

Mon,Aug 17,2020 @ 09:47 AM | Posted by: Tim Hagen

Self-Awareness leads to higher Emotional Intelligence and more thoughtful approaches to situations in the workplace where their reaction determines the outcome.  Helping your teams to become thoughtful and self-aware can lead to healthier workplace cultures and can cultivate more positive workplace relationships.

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Coaching To Successful 120-Second Interactions With Customers

Wed,Aug 12,2020 @ 12:05 PM | Posted by: Tim Hagen

No matter how brief the interaction with a customer is, it can have a much larger impact that it may seem!  Here's how to coach your teams to make the most out of even the shortest of interactions and leave your customers feeling as though they're building a positive relationship with your team member:

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Measure Customer Success & Loyalty And You Now Have A Coaching Program

Mon,Aug 10,2020 @ 03:19 PM | Posted by: Tim Hagen

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Coaching To Avoid Conflict Through Communication

Wed,Aug 05,2020 @ 04:49 PM | Posted by: Tim Hagen

Conflict is, believe it or not, avoidable in the workplace through setting expectations for the quality of communication among members of the team.  The strategy below walks us through how to coach a team member through making improvements to their communication strategy to avoid future conflict.

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Want To Know Where To Coach?  Ask Your Customers

Mon,Aug 03,2020 @ 03:45 PM | Posted by: Tim Hagen

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