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How One Conversation Could Have Destroyed a Company!

By Tim Hagen on Thu,Apr 27,2017 @ 05:26 PM

I bet when you first read the title you thought it was over the top. This is from a company we worked with years ago that had less than 15 people when I first started working with them. I'll never forget the day this conversation took place. It still reminds me of the value of teaching coaching and what I do for a living.

A manager of one of our clients sites was extremely upset with one of his employees. He was in the "lobby", but due to the small size of the company, everyone could hear what was being said. The manager got in the employee's face, began to yell, literally called the employee stupid and began to use profanity. In the spirit of time I'll cut to the end of the story. The employee was extremely upset and abruptly left the company quitting without a two-week notice.

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Rapid Coaching

By Tim Hagen on Wed,Nov 04,2015 @ 12:37 PM

It's a saying I hear all the time from managers, "I don't have time to coach!" However, there are two myths within management communities. First, managers coach already! A lack of coaching is a strong component of management, so if you don't like it, please find another job. Second, managers do have time to coach! No matter the department or manager, people run machines, computers, sales, customer service, etc. It is important to invest time in such a vital aspect of the work environment. People being the #1 asset should NOT be a cliche, rather something we live by and support through our leadership action.

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It's Coaching, I Mean Football, Season!

By Katie Allbee on Fri,Sep 18,2015 @ 11:04 AM

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Coaching Employee Engagement is Important!

By Jordan Schmitz on Wed,Jul 15,2015 @ 10:58 AM

Gallup organization's research shows that less than 30% of employees are truly engaged. However, it also states that 85% of employees who are engaged have said that they are going to stay with their current employer and are not looking for another job. 

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Building Relationships with Coaching

By Jordan Schmitz on Wed,Jun 10,2015 @ 12:43 PM

Coaching an employee requires the coach and coachee to have a good relationship. Developing a relationship with an employee is an extensive process, but without it, the employee, the company, and the coach can all suffer.  In order to coach your employee you need to know your employee. Coaching is all about helping your employee to realize what they could improve upon or fix, and then directing them towards a solution. To do this, you need to know a lot about your employee. Here are a few things to look at when building relationships

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Encourage Employee Engagement

By Tim Hagen on Wed,Oct 01,2014 @ 04:14 PM

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Coaching Helps Retain Talent!

By Tim Hagen on Sat,Apr 05,2014 @ 06:53 AM

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What is Engagement?

By Jordan Schmitz on Wed,Mar 26,2014 @ 03:29 PM


Engagement is a word commonly associated with coaching, but what is engagement? In the article, "What is Employee Engagement?" written by Kevin Kruse, he writes about the meaning of engagement in the workplace and why engaged employees will benefit your company. 

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Attitudes Are Essential to the Employee Organization's Success

By Tim Hagen on Fri,Mar 21,2014 @ 03:32 PM

First of all, bad attitudes do not require you to get angry or upset. Bad attitudes are an employee's choice and our job is get them to realize they need to make a change.

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Leaders: You Are Pushing or Pulling Employees

By Tim Hagen on Thu,Feb 27,2014 @ 06:15 AM

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Increase Employee Retention Through Coaching

By Tim Hagen on Wed,Dec 18,2013 @ 06:39 AM

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The Core of Engagement: Productivity & Improved Performance

By Tim Hagen on Mon,Dec 16,2013 @ 03:21 PM

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The Ideal Coaching Conversation

By Tim Hagen on Sat,Dec 14,2013 @ 10:39 AM

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