Ever wonder why some professionals embrace growth while others balk at the mere suggestion of change? We peel back the layers of resistance in the workplace, especially prevalent in the banking sector, where the reluctance to up-sell or cross-sell and aversion to feedback and coaching often impede..
Get to the heart of emotional intelligence with empathy, a crucial skill sharpened in the shadows of the pandemic. Discover the profound ways in which empathy can transform workplace dynamics and personal connections. Through an enlightening exercise at a client site, we witnessed the power of truly listening without judgment, and Ken's..
What if the key to tipping the scales to favor a more engaged and positive team is already within your reach? Imagine turning the shocking statistic of only 2.9 out of 10 team members being positively engaged in and fostering a thriving, productive environment.
We still see this struggle daily, even after decades in the business.
Everyone knows what those end-of-year performance reviews are like.
Ever thought about supercharging your career conversations? How about harnessing the art of goal-based and whiteboard coaching to catapult your professional growth?
Ready to challenge your self-perceptions? Prepare to have your understanding of self-awareness turned upside down as we uncover the truth that only amere 10% of us are genuinely self-aware, despite a staggering 95% of people believing they are.
I think every manager, leader, supervisor, trainer and coach has had this thought at some point in their career: What do I do with someone that isn’t engaged – are they even worth coaching? Gut instinct says, “You can’t change the way a person is.” However, after some consideration of a strategy, you can help the individual find their place. Often, lack of engagement comes from either lack of..
I bet when you first read the title you thought it was over the top. This is from a company we worked with years ago that had less than 15 people when I first started working with them. I'll never forget the day this conversation took place. It still reminds me of the value of teaching coaching and what I do for a living.
A manager of one of our clients sites was extremely upset with one of his..