After a long weekend, most people find it a struggle to get back into the work grind. The same can be said about training. Weeks after a seminar or workshop, employees find it difficult to change their day-to-day work. So, managers need to put training reinforcement and coaching into place.  The two methods are different, but both employ the same types of techniques.

Picture this scene: an inside sales team is gathered in an office, taking notes and actively listening as a speaker gives a presentation about sales training…but the speaker cannot be seen. That’s because this group is listening to a webinar, the newest tool for speakers and businesses. Webinars let large amounts of people attend a single presentation from anywhere in the world. You just simply..

Lead generation is important if you are going to be a successful salesperson. You can’t sell if you don’t have any potential customers. So, you set up a website, you write a blog and you become a social media expert, but how do you track and keep in contact with all those leads? Part of being a great salesperson is turning potential customers into regular clients, and thanks to new technology,..

When it comes to sales, the person with the best pitch, the most product knowledge and the highest level of confidence will usually be the one that makes the close. Becoming a great salesperson takes time, and it requires constant learning and practicing. Salespeople need to pick up different tips, tools and techniques that they can apply to their day-to-day work, and these can often be found in..

Companies need a strategy if they are going to see results from their sales people. Managers cannot just tell reps to make some calls and close some deals. They need to make sure that they employees are prepared to do the best job that they can. Download our free audio pointcast to find out how to enhance performance using strategy.

Plane trips. Hotel rooms. Expensive training sessions. All of these are a thing of the past with a new type of technology: webinars. Webinars are here to replace the original form of speaking presentations, and they are here to stay. These types of speaking engagements allow people to connect via the Internet as opposed to face-to-face. Participants all log in around the same time, and the..

Coaching is important to the success of any business. Managers need to set aside time to meet with their inside sales and customer service teams, and they need to be involved in the molding process.

Let’s face it- we live in a world that is becoming more and more technology based. Customers are turning to the World Wide Web when they need a new product or service, and companies are relying on websites, blogs and online articles to boost sales. Inside sales people need to know where traffic is coming from in order to efficiently gather leads and prospects. There are three important ways that..

“Leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction”-John Kotter In business, it is important to have a strategy that will take your business to the top, and managers need to be the ones stepping and taking charge. Training reinforcement needs to be part of that sales strategy. In..