The Progress Coaching Blog

    Coaching To Successful 120-Second Interactions With Customers

    Wed,Aug 12,2020 @ 12:05 PM | Posted by: Tim Hagen

    No matter how brief the interaction with a customer is, it can have a much larger impact that it may seem!  Here's how to coach your teams to make the most out of even the shortest of interactions and leave your customers feeling as though they're building a positive relationship with your team member:

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    Measure Customer Success & Loyalty And You Now Have A Coaching Program

    Mon,Aug 10,2020 @ 03:19 PM | Posted by: Tim Hagen

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    Creating and Coaching "The Sales Difference"

    Mon,Jan 11,2016 @ 10:44 AM | Posted by: Tim Hagen

    Today customers are buying more and more frugally, thus putting the pressure on sales teams to outperform the competition. The challenge is are we attacking this issue from the right perspective by training sales people on selling skills and product knowledge? While these are valuable they do NOT provide customers with the opportunity to look at YOU or your sales team differently. What if there..

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    Tips to Keep Up Your Sales in the Summer

    Wed,May 28,2014 @ 02:58 PM | Posted by: Jackie Dhein

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    Make More Sales by Asking Questions & Listening

    Thu,May 22,2014 @ 04:16 PM | Posted by: Tim Hagen

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    Your Customer Service Stinks !

    Fri,Feb 28,2014 @ 06:42 AM | Posted by: Tim Hagen

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    Coaching Attitudes in the Workplace ... No Need for Rough Stuff

    Fri,Feb 14,2014 @ 12:41 PM | Posted by: Tim Hagen

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    Funny Views of Why Managers Need to Coach

    Sun,Dec 01,2013 @ 08:37 AM | Posted by: Tim Hagen

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    Active Listening. . . An Important Coaching Tool

    Tue,Aug 06,2013 @ 02:27 PM | Posted by: Tim Hagen

     Active Listening

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    Improve Your Customer Service

    Thu,May 16,2013 @ 04:01 PM | Posted by: Tim Hagen

    Bottom line. It is the driving factor for most companies. Make your bottom line and you have been successful for that quarter. Management pushes their sales teams to get out and sell and turn leads into customers, but there is a department that managers often overlook that has a major impact on the perception of a business: the customer service team.  Think of customer service people as the..

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