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Tim Hagen

Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

Recent Posts

Workplace Cultures Require Proactive "Positive" Coaching

By Tim Hagen on Mon,Jan 11,2021 @ 03:32 PM

Often, organizations drive improvement in their workplace cultures reactively. Organizations will create programs or initiatives that react to marketplace conditions such as industries that are in decline or maybe even in reaction to a pandemic crisis. At the core of every organization should be leaders across the board proactively providing positivity to each and every one of their team members. Here are some basic suggestions on how every leader can do this:

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Attention Employees: CLAIM your FAME

By Tim Hagen on Mon,Jan 11,2021 @ 03:21 PM

This episode takes a very unique look at the talent development field. The objective of this podcast is to provide insight as to what organizations can do to develop communities of people that are accepting of feedback and coaching. Organizations spend millions of dollars in leadership training; whereas, the missing piece might be training and coaching employees from a foundational perspective. What if employees were taught how to develop a positive and professional relationship with feedback? What if employees minds were fueled to build and maintain a positive daily attitude? What if employees were taught how to self motivate them to seek career development paths in their own? What if employees were taught their role and responsibility of being professionally engaged employees? If these things occurred wouldn't leaders have a better opportunity to develop their teams?

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Why Leadership Conversations Matter

By Tim Hagen on Sat,Jan 02,2021 @ 07:40 AM

Leaders must possess the ability to navigate conversations now more than ever. We need people to perform yet at the same time we need people to know we care and that we truly are invested in their well-being. This is easier said than done. Organizations and leaders need to invest in their conversational skill development. Think about an employee who is not performing well and maybe eight other employees who are performing well and you need to address that one employee. This seems on the surface very easy yet the eight employees might have a reaction in terms of how you interact with that one employee who is perceived to be underperforming. Conversations matter!

Think if you're a sales leader in your team just came out of 2020 doing okay yet a large number of employees have not hit their numbers. You need to sit down with them and have a conversation about increasing their numbers for 2021. Easier said than done. We often share with sales leaders you do not coach to numbers you coach people who produce numbers and this requires the ability to find out where people struggle and how to help them feel comfortable sharing such things you can have targeted information you can pursue to raise sales numbers as a partner with them. Conversations matter!

You have an employee who is struggling who has three kids at home. The employee historically has been a great employee, yet they seem to lack motivation and you know it the foundation of that motivation struggle is the fact they have had to navigate homeschooling with three kids while working. The challenge is now you need this employee to raise their game and produce now more than ever while knowing they are fatigued and stressed. Conversations matter!

If you would like information on our conversation matters training series: click here

Our training program includes an online component as well as a one to one coaching component working with one of our certified coaches where we literally measure and evaluate your conversational skills.

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2021 Year of Conversational Excellence

By Tim Hagen on Sun,Dec 27,2020 @ 01:06 PM

As we enter 2021 we need our employees to come through for us and now more than ever. With that being said we have to be sensitive and empathetic while driving continuous change that will be thrust upon organizations. This requires conversational excellence and it is incumbent upon leaders to drive change positively while maintaining empathy and sensitivity.

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Subcultures Drive Workplace Cultures

By Tim Hagen on Sun,Dec 27,2020 @ 01:05 PM

Every organization has subcultures. Subcultures either promote or undermine what leaders want in terms of their desired workplace cultures. Guaranteed, every organization will have groups that are negative and are opinionated as well as those who positively want to influence and everything in between. There are some simple rules in this 22 minute podcast master lesson of how to create a positive workplace culture by driving subcultures.

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In 2021 It's Time To Work Our Ass Off!

By Tim Hagen on Mon,Dec 21,2020 @ 12:19 PM

I know this episode is going to potentially upset some people. The goal of this is to draw attention to an area I don't think we talk enough about and that is putting in a good day's work and really working hard. While the world has turned sideways I am all for addressing mental health and showing empathy and providing people an avenue for work life balance . I don't think those things should be provided at the expense of employees understanding our current situation and working their butts off to not just protect themselves but the organization they work for. 

I would love your thoughts on this thanks Tim 

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I Almost Did Not Practice What I Preach

By Tim Hagen on Mon,Dec 21,2020 @ 12:16 PM

I hope this episode helps you so you can help other people!

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Checkout IntHRaction

By Tim Hagen on Mon,Dec 21,2020 @ 12:12 PM

This episode is a quick review of a great platform I just recently saw called measures workplaces using a very unique strategy of peer based feedback that positions the organization to build its culture , provide leaders opportunity to coach to reality, and ultimately position the employee to grow and become embedded in the organization's plans.

Checkout inHRaction:

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Want Better Workplace Coaching? Technology is NOT the Answer

By Tim Hagen on Sun,Dec 13,2020 @ 12:27 PM

This seven minute lesson will teach why technology alone is not the answer to workplace leaders becoming conversational coaches. The formula quite frankly is very simple. We tend to throw technology and problems when in fact it's good old human practice that the simple answer. I think you'll enjoy this podcast and please let us know your thoughts.

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2 Step Question Helps Build Great Customer Service!

By Tim Hagen on Sun,Dec 13,2020 @ 12:24 PM

This two-step question approach helps build great service levels while facilitating a strong emotional attachment to exchange.

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Are You Resilient?

By Tim Hagen on Sun,Dec 13,2020 @ 12:22 PM

Honestly it's easy to answer "of course I am", yet be honest with yourself. Take some time and really listen and ask yourself what you can do to get to the highest level (discussed in the podcast) each and every day!

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Define It Before You Train or Coach

By Tim Hagen on Sun,Dec 13,2020 @ 11:59 AM

This is from a session at The Talent Development Think Tank run by Andy Storch. It's a process of defining expectations to train or coach to. This helps alleviate interpretations that often create inconsistency. Hope it helps!

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Allego is Changing The Sales Enablement World

By Tim Hagen on Wed,Dec 09,2020 @ 03:28 PM

This interview with Tim Kasida Strategic Partnership Executive at Allego. Tim has over 25 years of experience growing businesses through sales, alliance management and sales leadership positions at early stage and established software companies. Tim performed critical sales functions through IPOs at Exchange Applications and Unica Corporation.  At Allego Tim runs a team focused on sales to and through Sales Training & Sales Optimization Services companies.  Tim graduated from Northeastern University, in Business with a technology/engineering focus.

During this interview we discussed trends in the marketplace due to the covid crisis and how video based collaboration and coaching is dramatically helping  sales and service teams. 

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Progress Coaching Launches Micro-Coaching Workshops

By Tim Hagen on Mon,Dec 07,2020 @ 05:56 AM

Progress Coaching has created a unique approach to helping leaders become great coaches. The approach are Micro Coaching Workshops. Each workshop is only two hours in length, yet very targeted towards a situational challenge found in the workplace. Each workshop provides instruction, group activities, and partnered driven planning and practice sessions. For more information click here: SCHEDULE A MEETING

Our next micro coaching workshop is Coaching Resilience in 2021 on Dec 17, 2020 01:00 PM Central Time (US and Canada). We typically only have up to 20 people in the workshop. Register here: click here

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Four "Must Have" Sales Strategies For the Crisis

By Tim Hagen on Wed,Dec 02,2020 @ 03:15 PM

This episode will teach four fundamental sales coaching strategies that are guaranteed to help sales organizations and teams sprint out of the crisis ahead of the competition. The lessons are fundamental but strategic in terms of making an impact.

                                         I hope you enjoy it

If you would like to hear about our sales coaching program schedule some time with me:

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