We talk about workplace cultures all the time. We should call it "Puzzle Place" because all the pieces have to fit together. Organizations and their workplace cultures are really a collection of people-based interactions. The interactions could be among people, departments, the organization and customers, etc. We tend to lay a strategic blanket over the organization with surveys or engagement..

Why won't managers coach and what to do about it? We've been teaching managers how to coach for almost 20 years now. One fundamental thing continues to be prevalent when we hear about the struggle to get managers to coach. They don't have enough time. In reality, they do have time. When we think about situations where a manager has to hire because they've lost employees due to another company or..