So, you want to have a high performing sales team, but you don't know where to start. You could try reading hundreds of training books, you could send your employees to a seminar or you could have turned on the TV and watched the NBA playoffs.
The Progress Coaching Blog
Learning to handle price objections successfully
Every sales person hates getting price objections, at one time or another, and every salesperson has heard these infamous words: "Your price is too high," or "I can get the same product a lot cheaper from someone else."
Build a High Performing Inside Sales Team
It is not always easy to build and maintain a high performance inside sales team. Team members have to know their product inside and out, they must understand need based selling, and most importantly, they must have a desire to succeed every day. However, employees do not just learn these skills; it takes practice, and behind every great team, there is a manager that gave them the tools and them..
A new law to help increase employee training?
We often blog about the importance of employee development, the benefits of having coaching programs, and quite often we give away free content or share inexpensive or free employee training methods. We offer up this information for several reasons, one it's what we do! We train people, and we have a passion for helping employees and management alike get better and help each other get better. The..
Why We Need To Coach
Coaching is much more effective when driving employee performance, especially inside sales and customer service personnel. Management is about telling people what to do; whereas, coaching is about asking and understanding why performance levels are the way they are. The opportunity is for managers to learn how to coach to help drive performance and the bottom line.
3 essential parts of a successful training program
Sales training takes more than a one or two day workshop to be successful and effective. Training needs to be a process not an event. The below 3 parts must be included to ensure that your training programs are effective and that the learning becomes sustainable.
An Easy Training Reinforcement Method to Keep Lessons Sustainable
Here is another easy and inexpensive training reinforcement method that we use for our clients. Remember there are many reasons training reinforcement programs are important, including increased returns on investment, increased retention of knowledge, increased sales from better-trained teams, etc.
Active Listening- A Key Sales Skill to Increasing Success
Listening is a part of everyday life; amazingly few of us do a good job at it. The average person speaks between 160-200 words per minute, however our mind is capable of processing 4-5 times more information than that in the same length of time, making it very easy for us to begin thinking about other things. We live in a fast paced world where often we are watching television, cooking dinner,..
Staying Silent Can Be Very Loud to Employees
I just spoke to a group about "Coaching Employees with Bad Attitudes" and it was a lot of fun. The thing that managers and leaders do not realize at times is when we do not confront or address employees with bad attitudes the "silence" is non-verbal permission to continue to behave that way. We must as leaders develop skills to confront issues and not people; therefore, we avoid the silence that..