"In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But, as Susan Cain argues in this passionate talk, introverts bring extraordinary talents and abilities to the world, and should be encouraged and celebrated."
How is Your Team Doing?
Most blogs or articles teach through thought and content but what what I d like to do is provide insight through questions. I d like you to be honest and maybe even post your thoughts as each question prompts you to do so. The questions are designed to provide you insight to the team you manage:
Retention + Recruiting = A GREAT Return on Investment (ROI)
The other day I met George Blomgren the president of The Good Jobs. We got into an enthralling conversation about return on investment with what both our firms do.
Four Steps to Building a Great Team
When managing a team we have to be very careful to assume we have a great team or that were building a great team without some very specific imperatives.So often managers will nebulous lead describe how people need to act as good teammates or be a part of the team but what does that exactly mean and that leads us to our steps:
Clients Should Define Your Team!
What is a great team? What do clients want? So often we define things from the inside out versus the outside in. What if client defined their expectations of how teams should work together as teammates and then we did it - wouldn't that provide a great advantage in the marketplace?
Let Customers Create Your Training! WIN BIG!
What if customers could define your training that would provide you an opportunity to differentiate your company right? WOW what an advantage that would be. How should a company do that void of simply doing the annual client feedback survey that is rarely put into actionable development?
Feedback Takes Time and Is An Art
One of the services we provide clients is a coach the coach service. We ask managers to tell us what they're doing in regards to coaching and developing their talent and we provide one to one personalized feedback. One of the most common things we hear when we provide the service is the perspectives from both ends as it relates to this thing called feedback. This involves providing as well as an..
Develop a Sales Coaching Objection Board: Three-Part Strategy
We work with a lot of sales organizations and their sales teams, and one of the most common things we hear is about is a staff’s ability to deal with objections. Objections are tough when they are related to price, competitor, stall, prospecting, etc. just to name a few.