The number one problem in coaching and corporate America today- managers are not engaging in critical conversations. What’s keeping managers from having this dialogue? It’s not lack of time, even though that’s usually the first block that comes up. It’s not that they are unqualified to be partaking in crucial conversations. What is the issue? Managers don’t know what to do and what to say when..

I'm going to say something that's controversial- asking your employees to be positive can be condescending. With outside stressors influencing our lives on a consistent basis, when a manager or boss says to me, "Hey, let's put on our happy face and be excited to be here today!", my immediate reaction is, "Yeah, ok," followed by me falling back into my daily negative thoughts. Let's face it, we..

We invest a lot of time and energy into figuring out how to best operate our businesses. From lean consulting down to employee performance improvement plans, we seek to figure out the best solutions to our most common workplace problems. We're able to spend millions of dollars a year on these practices, but we're omitting something vital when it comes to getting at the heart of what's going on at..

Communication is key, right? It's often the answer to relationship problems with a partner, the issue that comes up when we use emails too frequently, and it's the tool we use in the corporate world to stay in touch with our fellow employees, managers, and teams. But what's the difference between quality and quantity when it comes to communication? Is it really the be-all-end-all that brings a..

As I was scrolling through my phone this morning, I came across a recent article on Forbes, "Doing This for 5 Minutes Every Morning Can Make You Nearly Twice as Productive". Turns out my daily ritual of scrolling my phone before I even consume coffee isn't setting me up for success. Luckily, I'm not alone. More than 7,000 people have taken the free online test “How Do Your Time Management Skills..

Throughout my daily life, I try to illustrate connections between great customer service and coaching. It's apparent when a company truly embraces what it means to have a great culture when you experience it consistently across an organization. I welcome the millennial stereotype of brand loyalty when it comes to working with or spending money with companies that move beyond simply "talking the..

I'm going to say it- it's easier to coach someone else than it is to coach yourself. Just think about it, how often do we latch on to giving our two cents when it comes to anything? From giving our friends some advice on a new diet, telling someone how to optimize their workflow, to relationship advice and how to handle conflict at work. All of these things require little or no acceptance or..

As someone with a background in counseling, and as a citizen who pays attention to the world around them, the world can be a tough place. Instead of avoiding difficult subjects, we know that genuine human connection can help ease some of the burden. Some of these difficult subjects like workplace culture, engagement studies, and emotional intelligence are trending for a great reason- companies..

Have you ever had a friend or coworker that seemed to have it all, the great job, loving family, nice car, you name it? Has that same person still, despite all of their assets, lacked confidence? You can try telling that person that they have every reason to be confident in their life, many times having things that others only dream of having. It comes down to one simple fact: Confidence can’t be..

"In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But, as Susan Cain argues in this passionate talk, introverts bring extraordinary talents and abilities to the world, and should be encouraged and celebrated."