Recently, I had a salesperson come into my office to try to sell me a service. He came in, sat down and asked me two questions: what I do and how I thought the business was running. He then immediately launched into his sales speech. I sat back and listened as he made a classic selling mistake.
Slowly but surely, the season is changing. Days are longer, flowers are blooming, birds are chirping, and warm weather teases...we are chomping at the bit to get to the real deal...SUMMER! Whether you're 9 or 59, you can't deny the joy and excitement summers in Wisconsin bring to all of us. However, unlike our school-aged counterparts, we don't get to have a s’mores..
Recently, we were hired to help a company post-webinar. They wanted us to create follow-up material, from a live webinar that they attended, that would both engage their employees and leverage the training they had just received. An hour long webinar is packed full of information, and the company’s managers needed to understand how to take everything their employees..
A recent research study shows that 1 in 4 employees have a strong sense of how their job contributes to their company's goals. With that said, 75% of your employees could be working under the impression that their job doesn't matter. That's 75% of your people who don't take an active and proactive role in what they do because they don't..
You may be the top salesperson in your company, but you had to start somewhere. Sales is not an easy job, and it is difficult because of preconceived notions about salespeople, which makes it difficult to get that first meeting with a potential client. Here are some sales techniques that you can use to help your chances of closing that sale when you do..
I think most managers will agree with me on some level when I say it is difficult to train employees on how to engage with customers and clients. The reason being is that customer engagement isn’t always this one tangible thing or action that can be easily written into a handbook or manual.