--- title: Blog | Codie Lynn Thompson description: Blog for leaders to coach conversationally --- [![Progress-Coaching-Logo-not-tag-white-249px-x-56-1](https://www.salesprogress.com/hs-fs/hubfs/Imported%20images/Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png?width=249&height=56&name=Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png "Progress-Coaching-Logo-not-tag-white-249px-x-56-1")](https://www.salesprogress.com) ## ![blog-header](https://www.salesprogress.com/hs-fs/hubfs/ProgressCoaching/blog-header.png?width=256&name=blog-header.png) ## The Progress Coaching Blog ![Codie Lynn Thompson](https://www.salesprogress.com/hubfs/New_Website/female_icon.png) ## Codie Lynn Thompson ## [How to Rise Above Sales Turmoil](https://www.salesprogress.com/progress-coaching-blog/bid/87658/How-to-Rise-Above-Sales-Turmoil) Thu,Sep 06,2012 @ 06:44 AM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87658/How-to-Rise-Above-Sales-Turmoil) ## [7 Employee Training & Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/bid/86280/7-Employee-Training-Coaching-Techniques) Fri,Aug 31,2012 @ 02:30 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ## 7 Employee Training & Coaching Techniques [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/86280/7-Employee-Training-Coaching-Techniques) ## [2 Ways Boost Your Customer Service Focus](https://www.salesprogress.com/progress-coaching-blog/bid/88009/2-Ways-Boost-Your-Customer-Service-Focus) Fri,Jun 22,2012 @ 04:15 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ### 2 Ways Boost Your Customer Service Focus Building a customer service focused organization, is an important step in rising above your competitors.  A little extra effort can take your brand and business a long way.  Below are 2 of the 7 basic steps you can use to turn your organization from average to GREAT. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/88009/2-Ways-Boost-Your-Customer-Service-Focus) ## [How The Right Questions Can Help You Sell More](https://www.salesprogress.com/progress-coaching-blog/bid/88006/How-The-Right-Questions-Can-Help-You-Sell-More) Fri,Jun 22,2012 @ 09:30 AM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ### How The Right Questions Can Help You Sell More How many salespeople have come into your office, sat down and proceeded to tell you every benefit about what they are selling, without ever knowing what you need. WASTE OF TIME! When salespeople don’t ask questions they have no idea what the prospect actually needs. If you are a sales rep who does this you are making things much harder for yourself... [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/88006/How-The-Right-Questions-Can-Help-You-Sell-More) ## [Formula For Success: E + P = R](https://www.salesprogress.com/progress-coaching-blog/bid/88003/Formula-For-Success-E-P-R) Thu,Jun 21,2012 @ 03:30 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ## Formula For Success: E + P = R #### ***Effort + Progress = Results*** [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/88003/Formula-For-Success-E-P-R) ## [How to Mix and Mingle Like a Pro](https://www.salesprogress.com/progress-coaching-blog/bid/87952/How-to-Mix-and-Mingle-Like-a-Pro) Wed,Jun 20,2012 @ 01:28 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ## How to Mix and Mingle Like a Pro Networking, networking, networking! We get it, networking is an important part of the business scene and if you’re not networking then you are some sort of business professional leper. The thing is, everyone acts like networking is a very prestigious skill that can only be learned in some kind of underground workshop and you can’t get into because you don’t know.. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87952/How-to-Mix-and-Mingle-Like-a-Pro) ## [Self Reflection Planning Questions](https://www.salesprogress.com/progress-coaching-blog/bid/87866/Self-Reflection-Planning-Questions) Tue,Jun 19,2012 @ 05:00 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ## Self Reflection Planning Questions  When participating in any new experience or activity it can be very easy to become overwhelmed by the "newness" of the situation. This overwhelming feeling or sensation can sometimes take priority over all other functions or senses we may need. Have you ever been in a new situation where you have felt that you were very present and participatory, however, when.. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87866/Self-Reflection-Planning-Questions) ## [Coaching Term Of the Week: Rating Question](https://www.salesprogress.com/progress-coaching-blog/bid/87881/Coaching-Term-Of-the-Week-Rating-Question) Tue,Jun 19,2012 @ 08:30 AM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ### Coaching Term Of the Week: Rating Question ***Rating Question*** – Rating questions are used to get an employee to upfront about his or her view of their performance. Rating questions have the added convenience of categorizing performance into either a knowledge, skill, or behavior based function. Knowing how your employees rate themselves will help you to discover any major performance gap issues. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87881/Coaching-Term-Of-the-Week-Rating-Question) ## [How to Perform An Employee Assessment](https://www.salesprogress.com/progress-coaching-blog/bid/87864/How-to-Perform-An-Employee-Assessment) Mon,Jun 18,2012 @ 01:00 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) ### How to Perform An Employee Assessment **Objective of Employee Assessment:** The objective in doing an employee assessment is to define the performance levels needed by the employee. In doing the assessment it will help the manager and employee find out where the GAP of learning is within specific performance aspects. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87864/How-to-Perform-An-Employee-Assessment) ## [Coaching NOT To-Do's](https://www.salesprogress.com/progress-coaching-blog/bid/87774/Coaching-NOT-To-Do-s) Thu,Jun 14,2012 @ 04:45 PM | Posted by: [Codie Lynn Thompson](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson) # Coaching NOT To-Do's "Ok, so here's what you should do...""This is how you do it, let me show you..."When trying or learning something new it is always helpful to have a trainer guide you, show you and/or tell you how or what do to. But, often times we don't think to offer up or ask what not to do. It's just not a natural part of the learning process. However, often times, knowing what not to do.. [Read More](https://www.salesprogress.com/progress-coaching-blog/bid/87774/Coaching-NOT-To-Do-s) [1](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson/page/1) [2](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson/page/2) [...](https://www.salesprogress.com/progress-coaching-blog/author/6) [6](https://www.salesprogress.com/progress-coaching-blog/author/codie-lynn-thompson/page/6) ### Subscribe to the Progress Coaching Blog ### Posts by Topic - [coaching (773)](https://www.salesprogress.com/progress-coaching-blog/topic/coaching) - [Sales Coaching (401)](https://www.salesprogress.com/progress-coaching-blog/topic/sales-coaching) - [Employee Development (289)](https://www.salesprogress.com/progress-coaching-blog/topic/employee-development) - [Sales (208)](https://www.salesprogress.com/progress-coaching-blog/topic/sales) - [Coaching Culture (203)](https://www.salesprogress.com/progress-coaching-blog/topic/coaching-culture) - [Training (132)](https://www.salesprogress.com/progress-coaching-blog/topic/training) - 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