Bottom line. It is the driving factor for most companies. Make your bottom line and you have been successful for that quarter. Management pushes their sales teams to get out and sell and turn leads into customers, but there is a department that managers often overlook that has a major impact on the perception of a business: the customer service team. Think of customer service people as the..
E+P=R The Sales Coaching Formula
FORMULA FOR SUCCESS: E + P = R
EFFORT + PROGRESS = RESULTS
Coaching employees will produce a greater individual effort to improve performance and collective shifts in attitude that will harbor positive attitudes, support of one another, and last, but not least, measurable RESULTS.