I'm going to say it- it's easier to coach someone else than it is to coach yourself. Just think about it, how often do we latch on to giving our two cents when it comes to anything? From giving our friends some advice on a new diet, telling someone how to optimize their workflow, to relationship advice and how to handle conflict at work. All of these things require little or no acceptance or..

Without practice employees do not arbitrarily improve. Without practice we cannot observe skills and behaviors to reinforce. Without practice employees will not arbitrarily develop confidence. Without practice managers are allowing employees to practice for the first time in front of peers and customers. So what is a manager to do especially when time is limited? Here are five strategies we would..

When I think about learning I think about employees who have gone to a class or maybe an online course and they’ve experienced knowledge dissemination or skill development. Where does coaching come in?

Let’s take two scenarios to illustrate this point. First, somebody attends an internal corporate workshop where he or she have learned the valuable material and engaged with his or her teammates..

We hear it all the time "I don't have time to coach my employees" or "our industry is really different and our managers are working managers" or "we hire really good people" or ???

The fact of the matter is some of the aforementioned reasons certainly have some merit but what if managers could creatively build their own coaching programs and apply coaching strategies even when they're physically..

The Power of Progress! We've been teaching Progress Coaching™ for over 20 years I wanted to share with you a really cool concept: The Progress Initiative. The Progress Initiative is a movement organizations can take for talent development and retention as well as the cultivation of effective leadership.

Often, organizations will deploy a workplace engagement study to ascertain their employee's happiness and level of engagement. This could include their salary, their benefits, their engagement levels, their motivation, their team dynamics, or what have you. The purpose of the engagement study is to find out what's going on in the workplace. Often, organizations will do this on an annual basis..

Starting a coaching relationship is not always easy to do and one of the things we teach in the progress coaching training system is something we call the awareness stage. The awareness stage is when we make someone aware of the opportunity to improve but the language and approach we use is as critical as anything. The goal of this stage is not to convince somebody that they have to improve,..

The goal of coaching is ultimately to get people to look in the mirror step one and then take step two which is to take action on step one. The funny thing is very few people do step one very well. It's hard to be honest with yourself.

Here are a few examples of the challenges people have as it relates to being honest with themselves. Let's take a salesperson who's had a great year and when you..

Recently, I had a conversation with an organization where one of the managers felt like there would be greater traction with their end of the year engagement study results if upper level management participated in coaching and mentoring. He presented a true fear of having such a conversation as it was filled with political potholes and risk. What is a manager to do?

Think of the number of interactions we have each day – how many of those interactions are more than two minutes long? And at the end of the day, how my of those interactions do we actually remember? When we have conversations, being prepared is the key to helping your customers love what you have to offer them in a short amount of time, not just with your product or service, but with you as a..