Companies need a strategy if they are going to see results from their sales people. Managers cannot just tell reps to make some calls and close some deals. They need to make sure that they employees are prepared to do the best job that they can. Download our free audio pointcast to find out how to enhance performance using strategy.

Plane trips. Hotel rooms. Expensive training sessions. All of these are a thing of the past with a new type of technology: webinars. Webinars are here to replace the original form of speaking presentations, and they are here to stay. These types of speaking engagements allow people to connect via the Internet as opposed to face-to-face. Participants all log in around the same time, and the..

Coaching is important to the success of any business. Managers need to set aside time to meet with their inside sales and customer service teams, and they need to be involved in the molding process.

Let’s face it- we live in a world that is becoming more and more technology based. Customers are turning to the World Wide Web when they need a new product or service, and companies are relying on websites, blogs and online articles to boost sales. Inside sales people need to know where traffic is coming from in order to efficiently gather leads and prospects. There are three important ways that..

“Leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction”-John Kotter In business, it is important to have a strategy that will take your business to the top, and managers need to be the ones stepping and taking charge. Training reinforcement needs to be part of that sales strategy. In..

     As most coaches know, training reinforcement is the key to any salesperson’s success. It keeps learning sustainable, and it helps sales reps apply what they learned in the real world. There are a few sales techniques that managers can use when coaching:

      Salespeople know that the best way to reach potential customers is through their current ones. It is important to work well with your clients and to build up trust because essentially you want them to recommend your product or service to their friends and family. Prospecting by obtaining references from clients is a great way to conduct business, and the process has slowly begun moving to the..

     When it comes to making sales, you need more than luck. While it doesn’t hurt to have it, you need to have product knowledge and the ability to sell. Salespeople need to have great communication skills and be memorable. There are three techniques that a great salesperson uses to get in front of customers and make sales.

Recently, I had a salesperson come into my office to try to sell me a service. He came in, sat down and asked me two questions: what I do and how I thought the business was running. He then immediately launched into his sales speech. I sat back and listened as he made a classic selling mistake. I had no need for his product, but he was intent on selling to me. He had an “I have to sell”..