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    How Managers Can Help Reinforce Your Training

    July 7, 2011 Posted by : Tim Hagen
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    How Managers Can Help Reinforce Training

     

    Training reinforcement is vital to the success of any coaching session. When employees return from an seminar, they should be met with follow up meetings that focus on what they learned, and it is up to managers to provide these fundamental meetings. There are multiple ways that managers can effectively implement a training reinforcement program:

     

    Group Meetings

    Managers can schedule group meetings that encourage each employee to recount their thoughts about the seminar. They can ask questions or explain what topic they thought they gained the most from. These sessions encourage sales reps to talk openly with one another, and they may pick up a tip or two that they missed before.

     

    One-on-one

    The manager can also sit down one-on-one with each employee to see what he or she learned in the seminar. Managers can focus on an employee’s problem area and ask the rep how they might apply what they learned to the real world. Or managers could look at how the seminar might work to improve skills that the employee already has. Either way, these meetings should focus on how an improvement can be made.

     

    Self-Directed Learning

    With self-directed learning, employees are encouraged to continue learning on their own. Managers should provide sales people or customer service reps with activities to do that encourage learning. For example, have them research an article that relates to the seminar. Then have them explain how that article furthered their learning and what they can take out of it that they can apply to the real world.

     

    Training reinforcement is an important aspect of any seminar delivered. It is important to encourage employees to continue learning and to continue applying any improved techniques to their everyday sales.

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    About Author

    Tim Hagen
    Tim Hagen

    Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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