--- title: Recent Research Shows Us Why We Need to Coach Our Employees description: Coaching is about employee engagement --- [![Progress-Coaching-Logo-not-tag-white-249px-x-56-1](https://www.salesprogress.com/hs-fs/hubfs/Imported%20images/Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png?width=249&height=56&name=Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png "Progress-Coaching-Logo-not-tag-white-249px-x-56-1")](https://www.salesprogress.com) ## ![blog-header](https://www.salesprogress.com/hs-fs/hubfs/ProgressCoaching/blog-header.png?width=256&name=blog-header.png) ## The Progress Coaching Blog ## Recent Research Shows Us Why We Need to Coach Our Employees July 12, 2011 Posted by : [Tim Hagen](https://www.salesprogress.com/progress-coaching-blog/author/tim-hagen) [0 comment](https://www.salesprogress.com/coaching-leadership/bid/67982/Recent-Research-Shows-Us-Why-We-Need-to-Coach-Our-Employees#comment-listing) [coaching](https://www.salesprogress.com/progress-coaching-blog/topic/coaching), [Employee Development](https://www.salesprogress.com/progress-coaching-blog/topic/employee-development) I recently read a great piece by Maritz Reserach and it blew me away. We really need to coach our employees for a variety of reasons and this research really tells us why. *A new Maritz® Poll conducted by Maritz Research, a leader in employee satisfaction research, found that despite a slight improvement in business conditions, the American workforce remains less engaged with their employers than they did one year ago. Poor communication, lack of perceived caring, inconsistent behavior, and perceptions of favoritism were cited by respondents as the largest contributors to their lack of trust in senior leaders.* > *“A strong indicator of management mistrust is lack of shared values. Companies must align their overall values as an organization with those individual values of their people. Knowing that you work for a company whose values are similar to yours drives loyalty and strengthens trust.”* *According to the poll, approximately, one-quarter (25 percent) of employees report having less trust in management than they did last year. Only 10 percent of employees trust management to make the right decision in times of uncertainty. The percentage increases to 16 percent among employees 18-24 years of age who only recently entered the workforce and didn’t directly experience many of the management scandals of the past 10 years.* *Slightly more than one in 10 Americans (14 percent) believes their company’s leaders are ethical and honest. In addition, the poll found that only 12 percent of employees believe their employer genuinely listens to and cares about its employees, and only seven percent of employees believe senior management’s actions are completely consistent with their words.* *“Employee trust is such a critical factor for success, especially given what the American workforce has faced the past several years. This data paints such a dire picture of employee trust levels, management must ask themselves how they can better engage with their people,” said Rick Garlick, Ph.D., senior director of strategic consulting and implementation, Maritz Hospitality Research Group. “A strong indicator of management mistrust is lack of shared values. Companies must align their overall values as an organization with those individual values of their people. Knowing that you work for a company whose values are similar to yours drives loyalty and strengthens trust.”*   *In situations where management trust is stronger than last year, nearly one-third (31 percent) of respondents said their personal values were completely consistent with their company’s values. When trust in management remained the same, only 13 percent of respondents said their personal values were completely consistent with their company’s values. When trust in management weakened this year, only two percent of respondents said their personal values were aligned with their company’s values.*   I also want to share 2 great successes that support this research by Maritz. Two clients of ours who really coach their employees and engage daily had employees stay at their firm due to coaching and not take other jobs. Both employees told me due to the support and coaching by their manager it made it tough to leave and go to another organization who could not represent the same employee dedication to performance improvement! Coaching pays huge dividends in many ways! If this research does not get you thinking nothing will. I have also attached a link to download our whitepaper ***"How to Use Coaching to Motivate Staff"***:  [http://www.salesprogress.com/motivate-your-staff/](https://www.salesprogress.com/coaching-leadership/bid/67982/motivate-your-staff/)   2nd Whitepaper: Creating A Coaching Culture:   [![Click me](https://no-cache.hubspot.com/cta/default/53724/9665ede4-951d-48bb-892d-14264a372633.png)](https://cta-redirect.hubspot.com/cta/redirect/53724/9665ede4-951d-48bb-892d-14264a372633)     [Employee Attitudes Can Affect Customer Reviews](https://www.salesprogress.com/coaching-leadership/bid/67913/Employee-Attitudes-Can-Affect-Customer-Reviews) [Three Tips to Handling Price Objections](https://www.salesprogress.com/coaching-leadership/bid/68170/Three-Tips-to-Handling-Price-Objections) ### About Author ![Tim Hagen](https://app.hubspot.com/settings/avatar/f1c7d47389e089ace5c6d5604e49f7c5) Tim Hagen Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee. Related Posts ![Revolutionize Coaching: Embrace AI as a Partner for Greater Impact](https://www.salesprogress.com/hubfs/Revolutionize%20Coaching%20AI.jpg) [Revolutionize Coaching: Embrace AI as a Partner for Greater Impact](https://www.salesprogress.com/progress-coaching-blog/revolutionize-coaching-embrace-ai-as-a-partner-for-greater-impact) [Employee Development](https://www.salesprogress.com/progress-coaching-blog/tag/employee-development), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [leadership development](https://www.salesprogress.com/progress-coaching-blog/tag/leadership-development), [AI](https://www.salesprogress.com/progress-coaching-blog/tag/ai), [coaching tool](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-tool), [artificial intelligence](https://www.salesprogress.com/progress-coaching-blog/tag/artificial-intelligence), [AI Coaching Partners](https://www.salesprogress.com/progress-coaching-blog/tag/ai-coaching-partners) ![NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/hubfs/Cadence%20Coaching-%20Asynchronous.jpg) [NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/progress-coaching-blog/new-coaching-method-saves-time-asynchronous-coaching) [coaching](https://www.salesprogress.com/progress-coaching-blog/tag/coaching), [coaching conversation](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-conversation), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [career development](https://www.salesprogress.com/progress-coaching-blog/tag/career-development), [career coaching](https://www.salesprogress.com/progress-coaching-blog/tag/career-coaching), [cadence](https://www.salesprogress.com/progress-coaching-blog/tag/cadence), [asynchronous](https://www.salesprogress.com/progress-coaching-blog/tag/asynchronous) ![Unlock Your Professional Growth: Mastering the OAT Principle](https://www.salesprogress.com/hubfs/Unlock%20OAT%20.jpg) [Unlock Your Professional Growth: Mastering the OAT Principle](https://www.salesprogress.com/progress-coaching-blog/unlock-your-professional-growth-mastering-the-oat-principle) [coaching method](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-method), [Employee Development](https://www.salesprogress.com/progress-coaching-blog/tag/employee-development), [coaching skills](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-skills), [learning project](https://www.salesprogress.com/progress-coaching-blog/tag/learning-project), [journal](https://www.salesprogress.com/progress-coaching-blog/tag/journal), [self-awareness](https://www.salesprogress.com/progress-coaching-blog/tag/self-awareness), [coaching framework](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-framework), [observation](https://www.salesprogress.com/progress-coaching-blog/tag/observation), [oat](https://www.salesprogress.com/progress-coaching-blog/tag/oat), [OAT Principle](https://www.salesprogress.com/progress-coaching-blog/tag/oat-principle) ### Leave a Reply ### Subscribe to the Progress Coaching Blog ### Posts by Topic - 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