This was a question presented to me by a client. I really had to take a step back and think about it for a minute.

We have launched a new podcast called Always Stay Positive. I believe an attitude impacts our ability to learn, work well with others, help customers, etc. this podcast is dedicated 100% to providing various techniques and strategies to adopting a really powerful and positive attitude:

Okay, I hope I have your attention with this weird title but selling still needs to get to the basics. Recently I encountered a really interesting interaction with a client's sales person. I asked the rep "Why do you feel you lost the deal?". He started to tell his product was perfect for the client and he seemed almost at a loss to why. I asked him a great coaching question "what problem or..

Listen to our audio blog on why organizations need to coach their employees:

I was talking to a client the other day and she and I had a great conversation about training. We discussed how to prepare properly, how to make the content relevant to learners, how to make sure managers coach back in their departments, etc. We talked out loud how much work goes into making training relevant and impactful. Getting in front of people and delivering is one element. Designing and..

Success can ONLY occur if you make a decision thats what you want. Recently I met with a sales person at a client site where he continually demonstrated how he had not yet made a decision to be successful. Here is an audio narration of that dialogue:

The economy is coming back and now we may have the urge to raise prices or say no to price concession requests from clients. We have to be careful.

The role of today's employee should and must change. This audio link will teach you three unique opportunities for all employees to help the bottom line of your organization:

Are you successful when you hit your goals as a sales person, but not responsible when you don't? We have to own our goals, successes, and even our failures to truly become great sales   people !

I have been using a really cool little video email tool for both training and marketing: