Every day we engage with our employees and create a perception that either has them coming back to us more comfortably or avoiding this like the plague! Coaching gets a reputation of being soft and not directed but not; whereas, coaching is about giving employees the choice to learn and perform better. If we engage with our employees and present a non-engaging interaction we’re non verbally telling employees that we do not care. The key to coaching is to ask questions, listen, develop actions to improve performance, and share in the responsibility for better performance!
Recently, we celebrated Thanksgiving holiday. The ability to be thankful accelerates an employee’s willingness to improve their performance. Often, managers forget to say thank you and this can often lead to a lack of effort if the employee feels unappreciated. Drop off cards, sticky notes, etc. stating how much you appreciate their effort and watch from a far as the employee increase their effort.
