Mondays. The most dreaded day of the week. A day when everyone seems to wake up on the wrong side of the bed. This is a day that seems to see a rise in bad outlooks and lethargic attitudes. When it comes to sales, attitude can go a long way, and it is important to combat any negative mind-set that heads your way. It can be a tricky process though (especially when you’re here in Wisconsin where..

Training is in such a tail spin I LOVE IT. The days of "take my all day event for $250 a head" are finally leaving us . I love it because those events NEVER produce long-term measurable results. E-learning simply does not work when the courses are long and too generic to really hit home with learners. In today's fast paced social media driven world our attention spans are short and the only..

I was talking to a client the other day and she and I had a great conversation about training. We discussed how to prepare properly, how to make the content relevant to learners, how to make sure managers coach back in their departments, etc. We talked out loud how much work goes into making training relevant and impactful. Getting in front of people and delivering is one element. Designing and..

Are you successful when you hit your goals as a sales person, but not responsible when you don't? We have to own our goals, successes, and even our failures to truly become great sales   people !

I have been using a really cool little video email tool for both training and marketing:

"Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin

How many times do you go to the driving-range to practice your swing to get it juuust right?

When the term “sales” is mentioned, the words “credible,” “trustworthy” and “customer-focused” don’t immediately come to mind. Most people tend to believe that sales people are simply in it for themselves, and once they somehow trick you into buying, they will disappear and move on to the next potential customer. Nobody wants that to be the case when they purchase a product or service. They would..

      In an age when the Internet seems to be taking over, how do we combat our urge to connect with customers via the web? E-mail and Twitter and Facebook are great ways to stay connected to our clients, but so is picking up the phone.