I was talking to a client the other day and she and I had a great conversation about training. We discussed how to prepare properly, how to make the content relevant to learners, how to make sure managers coach back in their departments, etc. We talked out loud how much work goes into making training relevant and impactful. Getting in front of people and delivering is one element. Designing and delivering online training is also one element. What we REALLY want to know as trainers is "are we making a difference"? As my friend and I discussed this, it hit us both very hard - we CANNOT succeed without people realizing they are apart of the solution.
- If managers don't coach training is lost
- If employees ASSUME they have no learning responsibility training does NOT work
- If accountability is not implemented into the delivery, success will never occur
- Employees need to be challenged
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I HOPE THIS HELPS!
