Engagement is a word commonly associated with coaching, but what is engagement? In the article, "What is Employee Engagement?" written by Kevin Kruse, he writes about the meaning of engagement in the workplace and why engaged employees will benefit your company.
First of all, bad attitudes do not require you to get angry or upset. Bad attitudes are an employee's choice and our job is get them to realize they need to make a change.
Coaching attitudes is really tough on people especially leaders. if we ignore people with bad attitudes we lose the trust and respect of the other team members. We permit what we don;t prevent!