This seven minute lesson will teach why technology alone is not the answer to workplace leaders becoming conversational coaches. The formula quite frankly is very simple. We tend to throw technology and problems when in fact it's good old human practice that the simple answer. I think you'll enjoy this podcast and please let us know your thoughts.
2 Step Question Helps Build Great Customer Service!
This two-step question approach helps build great service levels while facilitating a strong emotional attachment to exchange.
Are You Resilient?
Honestly it's easy to answer "of course I am", yet be honest with yourself. Take some time and really listen and ask yourself what you can do to get to the highest level (discussed in the podcast) each and every day!
Define It Before You Train or Coach
This is from a session at The Talent Development Think Tank run by Andy Storch. It's a process of defining expectations to train or coach to. This helps alleviate interpretations that often create inconsistency. Hope it helps!
Allego is Changing The Sales Enablement World
This interview with Tim Kasida Strategic Partnership Executive at Allego. Tim has over 25 years of experience growing businesses through sales, alliance management and sales leadership positions at early stage and established software companies. Tim performed critical sales functions through IPOs at Exchange Applications and Unica Corporation. At Allego Tim runs a team focused on sales to and..
Progress Coaching Launches Micro-Coaching Workshops
Progress Coaching has created a unique approach to helping leaders become great coaches. The approach are Micro Coaching Workshops. Each workshop is only two hours in length, yet very targeted towards a situational challenge found in the workplace. Each workshop provides instruction, group activities, and partnered driven planning and practice sessions. For more information click here:..
Four "Must Have" Sales Strategies For the Crisis
This episode will teach four fundamental sales coaching strategies that are guaranteed to help sales organizations and teams sprint out of the crisis ahead of the competition. The lessons are fundamental but strategic in terms of making an impact.I hope you enjoy itIf you would like to hear about our sales coaching program schedule some time with me:..
The # 1 Sales Coaching Strategy During This Crisis
The number one sales coaching strategy is so simple yet so many sales leaders and organizations do not use it . It's what we expect from professional athletes . It's what we expect from public speakers. Yet, for whatever reason we do not expect it from sales professionals.What is it ? Practice !
Coaching to 2 Areas of Emotional Intelligence: Self-Awareness & Regulation
Coaching to Emotional Intelligence is not an easy thing to do. The two major areas especially related to coaching are self awareness and self regulation. When people lack self awareness as well as lack the skills associated with self regulation this can be a wicked combination. This podcast lesson teaches a very fundamental strategy using a rule of engagement and reflective coaching to build..
What Does a Great Workplace Coach Do Daily?
What is the life of a great coach? Great coaches have a record and a set of notes focusing on each employee on their team. With that being said, they focus daily on three main things.