Not all employees learn the same, and group sessions may intimidate some. So, managers need to be prepared with other methods that will encourage workers to put their best foot forward. There are two types of coaching that encourage training reinforcement and continuous learning without using an employee’s peers.
Here is another easy and inexpensive training reinforcement method that we use for our clients. Remember there are many reasons training reinforcement programs are important, including increased returns on investment, increased retention of knowledge, increased sales from better-trained teams, etc.
When it comes to making sales, you need more than luck. While it doesn’t hurt to have it, you need to have product knowledge and the ability to sell. Salespeople need to have great communication skills and be memorable. There are three techniques that a great salesperson uses to get in front of customers and make sales.
Setting goals is an important part of coaching employees. It is vital that goals be within reach while still demanding concentration and effort from the employee. If a goal is too easily attainted, chances are that it did not generate any value, ie) knowledge gain or skill improvement. Conversely, if goals are unattainable employees may begin to feel defeated..
When coaching to build customer relationships, whether it be sales reps or customer service reps, there are a few key coaching questions you can work into a coaching session to boost an employee’s level of awareness and ultimately change behavior to consciously work to build relationship with customers.
Keys to Coaching SuccessBeing an executive coach means using methods and techniques that truly drive change in their employee’s performance. There is a misconcept that coaching is about feeling good or earning the the title of coach. But a true executive coach knows driving performance benefits the organizations, its leaders, and most importantly the employees. If..
An important element of employee coaching is planning. After an initial employee assessment has been completed it is vital that a coaching plan be created. The coaching plan can contain any combination of the 5 types of coaching depending on the area of improvement as well as depth of improvement. Below is a sample-coaching plan created for an employee that needs to..