We all know that conflict can be divisive, but do we all know that it can, in fact, be constructive? Conflict is seen in every human experience, and it's honestly inevitable. It is how we choose to deal with and ultimately use conflict that defines our interactions and growth in the workplace. Check out this article published in the Harvard Business Review that outlines some of the important..
The Progress Coaching Blog
Dare to disagree
Disagreement isn't always a bad thing! One could argue that it is one of the most valuable traits to have in a successful business. There is one caveat: It has to be done professionally. In her TED talk, Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counter intuitively) how the best partners aren’t echo chambers — and how great research teams,..
Feedback- How to Deliver Honest, Yet Sensitive, Feedback
Feedback- It’s that word we dread hearing at work, right? Why do we feel this way about feedback, this immediate negative connotation with the word? Throughout our lives, we have received feedback, whether it was requested or simply bestowed upon us. So, with that logic, we should be used to it by now, even professionals at receiving it and giving it in the right way! The truth is, we still..
Let Customers Create Your Training! WIN BIG!
What if customers could define your training that would provide you an opportunity to differentiate your company right? WOW what an advantage that would be. How should a company do that void of simply doing the annual client feedback survey that is rarely put into actionable development?
Feedback Takes Time and Is An Art
One of the services we provide clients is a coach the coach service. We ask managers to tell us what they're doing in regards to coaching and developing their talent and we provide one to one personalized feedback. One of the most common things we hear when we provide the service is the perspectives from both ends as it relates to this thing called feedback. This involves providing as well as an..
Coaching Feedback Acceptance with the 70/30 Rule
All too often when an employee is called into a managers office, they immediately think to themselves, "What did I do wrong?" and a panic sets in about what's to follow. It is an uncomfortable situation for the employee to be in, which then makes it an uncomfortable situation for the manager. Do you think that any feedback given in this type of situation and environment will be received and..
Is Your Coaching Feedback Being Received?
The phrase "Communication is key" can be applied to almost any situation. Communication is how tasks get done efficiently and correctly. Giving feedback is one of the most important types of communication, without feedback, people wouldn't know if what they are doing is correct or if they could improve. As a coach, giving your employees feedback is one of the most important things you can do to..