Not all employees learn the same, and group sessions may intimidate some. So, managers need to be prepared with other methods that will encourage workers to put their best foot forward. There are two types of coaching that encourage training reinforcement and continuous learning without using an employee’s peers.

Workshops and seminars are a great way to instigate new techniques or to train employees about a product. They provide helpful tools and tips to improve sales, and they give representatives real world applications that are geared towards the bottom-line. After most workshops, employees return to the office re-focused and ready to make an impact; however, a couple months down the road those tips..

I recently read a great piece by Maritz Reserach and it blew me away. We really need to coach our employees for a variety of reasons and this research really tells us why.

Experiences. They are what drive customers to continue using a company’s products and services, and they shape our consumer’s thoughts and beliefs about a company as a whole. These days, people are using the World Wide Web to voice their opinions, and they are being heard:

What makes a good movie? Certainly it’s the plot and the production, but the actors play a vital role in drawing the audience in and making them believe in the events that are flashing across the screen. However, actors do not just read over the script once and then give an Oscar worthy performance. It takes skill and practice, lots of practice, to make sure each scene is perfect. Actors take..

Sales people MUST possess an upbeat and powerful attitude all the time. But, managers must also have the ability to focus, coach, and develop each rep's attitude as an element of their job! Why, because so often our attitudes affect the way we learn, how we are perceived, and ultimately how we approach our job day to day!

WIFT: "What's In It For Them"?

Now that your employees are motivated and ready to give it their all, managers need to take this opportunity to show their sales teams that they can, in fact, perform on a far greater level than what they believed possible.  All it takes is a little brush up of the skills that it takes to succeed.

The following blog post will examine the 4 A's of coaching and how we can leverage them to build better employee performance:

We need to coach because study after study show if we are engaged with employees productivity goes up! A recent study by Teresa Amabile, Professor at Harvard Business School, showed the one thing that motivated people the most was a sense of progress or a feeling they were improving. Management felt it was reward and recognition. WOW, what a disconnect. You help an employee see things in..