Sales Progress will be writing its 2nd book for managers and training leaders on specific methods to reinforce training and performance. The missing ingredient in any training program seems to be reinforcement. That is "How do we take the training and skill development to the Real World" without disrupting day to day work of employees?

I had lunch with one of may favorite clients last week, The Milwaukee brewers Baseball team. The sales managers and I discussed our goal for this upcoming year and we all agreed we need to stay focused on encouraging effort knowing results would come. Their sales team has evolved into a fantastic sales team whose passion for baseball and the profession of sales is unmatched. What made this lunch..

It's 4:00pm on Friday afternoon, and your having trouble keeping motivated till that time clock tells you, "It's the weekend, GO HOME".

Here is a link to a video on price objections but let me first make the following MAJOR point: Do NOT tell people what to do when coaching on how to handle a price objection, rather ask a rep "what do you specifically say when receiving such an objections" and REALLY listen. If the rep says "what I try to do ..." they have just illustrated they are shooting from the hip, are not prepared, and..

One of the mainstays of our company Sales Progress LLC is our in-depth coaching program "progress Coaching". We think its great but does it work? One of our clients called me and said "Not only are we hitting our numbers but I find myself coaching everyday!"

This is a great article to read if you want to learn more about sales coaching and why sales coaching is so important in today's business world!

You have probably seen your fair share of articles or blog posts telling you exactly how that person did their coaching and how well it worked for them.  Well, I have decided to take a different approach.  I wanted to get the word out on the top 5 coaching no-no's that everyone should follow.   

I am sure we have all been through it before in one way or another.  You set up workshops, seminars, assignments, and one-on-one meetings to train your staff so that they can have the most success and then you find they are not using the information given to them.