Cultures are set of interactions people have together to achieve a common goal. In today's workplace there are so many challenges facing employers such as the shared economy, competitors trying to hire way our top talent, under performing in nine connected employees, etc. These challenges beg the following five questions we believe every company should be held to answer and if not should serve as..
Dare to disagree
Disagreement isn't always a bad thing! One could argue that it is one of the most valuable traits to have in a successful business. There is one caveat: It has to be done professionally. In her TED talk, Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counter intuitively) how the best partners aren’t echo chambers — and how great research teams,..
What is the pulse of your people
There are so many tools and services that allow organizations to ascertain if their employees are happy. I know this is a gross generalization but let's dive deeper into what we call the pulse of the people. When we think of healthcare we think about taking someone's pulse to learn their heart rate. What affects that heart rate? How often does a change? Can it change instantly? Can it improve..
Feedback- How to Deliver Honest, Yet Sensitive, Feedback
Feedback- It’s that word we dread hearing at work, right? Why do we feel this way about feedback, this immediate negative connotation with the word? Throughout our lives, we have received feedback, whether it was requested or simply bestowed upon us. So, with that logic, we should be used to it by now, even professionals at receiving it and giving it in the right way! The truth is, we still..
How Attitude Affects Your Work
Check out this awesome ted talk by psychologist Shawn Achor. In this Ted Talk, he describes the importance of a positive attitude at work. Common sense, right? What he says, though, is that we may be looking at our attitudes backwards. Take a watch, and let me know what you think in the comments below!
I Was Too Stupid To Fail: Introduction (Entry #2)
This series of blog posts will make up my 3rd book at some point and it is yours to do what you want with it. I have tried to blend some humor with real world stories to make points that have served me well in regard to my career. The progression of stories are not in logical order, rather they are told in direct relation to lessons that have taught me how to get better in business. The plan is..
Career Development = Talent Retention!
When we talk about career development and talent retention let me state what I believe are some obvious assumptions:
The Sales Difference: Case Study # 1
I received a number of emails and inquiries from my last post on the Sales Difference and think you. The Sales Difference is really when you think about it a nebulous but also very specific concept. What I mean by that is we can make it more or less what we wanted to be.
Creating and Coaching "The Sales Difference"
Today customers are buying more and more frugally, thus putting the pressure on sales teams to outperform the competition. The challenge is are we attacking this issue from the right perspective by training sales people on selling skills and product knowledge? While these are valuable they do NOT provide customers with the opportunity to look at YOU or your sales team differently. What if there..