One of the questions I receive frequently from managers is about getting their managers or executive team to coach them. They often fear retribution if they bring it up- as if they are crossing a line. When we provide our program to organizations, everybody says you should start with the executive team, which I agree with, but often it gets pushed down to management levels below the executive..
End the Blame Game with the Contribution Frame
This article is written by Peter Mclees: https://www.linkedin.com/in/petermclees/ One of our Progress Coaching Partners.
Conflict can be…well…difficult. Perhaps you can associate with the idea that our best selves do not always show up for the occasion. Before we know it, we’re drowning in conflict and our emotional intelligence becomes emotionally dense while a fire-breathing dragon replaces our..
Attitude is Everything!
Although it is impossible to control another person’s attitude, it is possible to make an impact on someone’s attitude whether it be negatively or positively. Often times, attitude is only addressed when it poses a problem or starts out poorly and gets worse. Positive attitudes are rarely addressed, and rarely do we invest in the good things while rewarding positive attitudes. Coaching can help..
Teach Employees "How to Be Coached & Why": It Is a 2 Way Street!
We spend billions on leadership development, but what about the other side, the people receiving leadership and in this case coaching? What if we taught people how to receive feedback? What if we taught them skills to improve their "coaching reception" skills. This could include how to:
What The Heck Are My Sales People Doing Inside The Sales Funnel?
Let's be honest, tracking sales such as leads does not drive sales performance. Tracking won or lost sales also does not drive sales performance. So why do I bring this up? Recently, I met with a sales organization in the manufacturing sector that was telling me they meet with the people every single week for coaching sessions. When I asked her what was the basis of the sessions in terms of what..
The Keys to a Successful Coaching Business
Coaching has grown in popularity in terms of setting up a business now more than ever. Coaching continues to rise as the reception of coaching continues to grow in the corporate world. We have life coaches, executive coaches, sales coaches, nutrition coaches, just to name a few. As our market gets crowded, and dare I say saturated,
Build Your "Talent Bench" Through Coaching
We hear the term all the time-bench strength. I think this term is used all too often as a reactionary method in case people leave the organization. However, a talent bench is when an organization proactively develops talent that can be used within the department as well as throughout the organization. A talent bench is a strategic asset that a company chooses to build to fill future management..
3 Step Strategy to Coach Managers to Coach
As often providers think, our solutions are magical, and if people would just take training from us, everything would be okay. While this sounds nice, it couldn't be farther from the truth. While I think my company provides great training, other companies do as well, it begs the question, why do managers still struggle to coach? It comes down to one small detail:
How to Expand Your Coaching Time!
Whether you are a manager or coach that provides a service of coaching time has always been our greatest challenge. It seems everybody's entering the coaching profession these days and more and more companies are starting to adopt coaching as a talent development strategy. How does one go about maximizing time?
Angry Customers
We all talk about angry customers. Let's be honest, sometimes we don't even want to talk to angry customers, but what if there were a way that we could change our relationship with angry customers? What if we actually looked forward to an angry customer? You must think I'm crazy at this point. Let me explain. If everybody in the world gave great customer service and every customer was happy, how..