Why won't managers coach and what to do about it? We've been teaching managers how to coach for almost 20 years now. One fundamental thing continues to be prevalent when we hear about the struggle to get managers to coach. They don't have enough time. In reality, they do have time. When we think about situations where a manager has to hire because they've lost employees due to another company or..

A Four Step Strategy to Building Coaching Culture

Recently, we began using a platform called PhoneBurner. EssentiallyPhoneBurner is an innovative technology platform that allows you to load up a list of phone calls in their system that does much of the work for you in regard to the mundane tasks associated with prospecting. For example, here are some of the following features that seamlessly reduce tremendous time associated with prospecting:

Last night I was on a conference call with a team of experts where we are going to be doing a very innovative presentation as a panel on how to create a coaching culture. I was on a panel with a group of people that are far smarter than I could ever hope to be. It was one of the nicest and friendliest conversations I've ever had with a group of people. It kept hitting me throughout the..

One of the things that is happened in the training and coaching industry but I think at times has been damaging is the employees perception it's the company's responsibility to train them. There is something so wrong about this perception and understanding by employees. Self-development is a powerful concept but I also think it's one that needs to be taught and facilitated. If people invested in..

Human beings are emotional creatures. Our day-to-day interactions and perspectives prove this. People need perspective because they usually will not find perspective arbitrarily on their own.

One of the things that we hear in our business all the time is the need to build management talent from within. So often companies will spend 20 to 30% of salaries to enable a recruitment company to find them suitable talent. First of all there is nothing wrong with this and nor should recruitment firms be blamed for this. In fact there needs to be a hybrid model so talent is being recruited as..

Let's be honest we tend to deal with attitude only when it rears its ugly head. All too often managers and corporate America bring their employees into their office to give them that quick and swift attitude adjustment. You know, where we tell somebody to shape up or else and of course they magically do it right? That was a joke!