Over the next 10 years, Gen X-ers will be needed to take over the positions left behind by the baby boomer generation. While this seems like an obvious statement, what is not obvious is what companies should be doing to prepare this new generation, or even how to keep them around long enough to fill the positions that will be opening.Recent reports point to GenX-ers as being the first group who..
The Progress Coaching Blog
Tim Hagen
The Most Effective Coaching Tool is Engagement
Engagement with your employees, is the most effective coaching tool we have. What comes first and what comes last is remembered best, so engaging first thing in the morning, or right before the end of day is highly effective. How are you beginning your morning, or leaving your team at the end of the day?
9 Tips, Tricks, and Ideas About Coaching from Tim Hagen
- Have your team warm up: athletes do why shouldn’t they? Do one quick role-play with a fellow team member or have them call their own voicemail and do a practice run of their sales pitch.
- 30 second rule: when coaching your employees you should never be talking for more than 30 seconds at a time. Longer than that and you are not listening enough.
- Employees should NEVER just read a book or..