Nobody wants to sit through training sessions and listen to someone dragging out a lesson. They want the session to be short and engaging. While coaching should be continuous, the actual training sessions should be given in short bursts. Research shows that adults learn best independently and when the material comes in quick segments that do not take up much of their time. Not only should..
The Progress Coaching Blog
Tim Hagen
Why Coaching is Necessary
Coaching is much more effective when driving employee performance, especially inside sales and customer service personnel. Management is about telling people what to do; whereas, coaching is about asking and understanding why performance levels are the way they are. The opportunity is for managers to learn how to coach to help drive performance and the bottom line.
4 Coaching Tips for Employees About Ride-a-long's with Reps
Below are a few coaching tips to increase the learning opportunities when riding along with sales reps for observation: