Bottom line. It is the driving factor for most companies. Make your bottom line and you have been successful for that quarter. Management pushes their sales teams to get out and sell and turn leads into customers, but there is a department that managers often look that has a major impact on the perception of a business: the customer service team. Think of customer service people as the..
The Progress Coaching Blog
Tim Hagen
Webinars Take More Than Content
Engagement. It’s something we all strive for with our employees and customers because no one wants to listen to someone else talk endlessly. So, we try to come up with ways to interact and keep people on their toes. However, when it comes to webinars, this could possibly present a problem. Since you cannot see the person, you have no idea if they are bored or actively listening.
Three Points is Better than Two
Recently, we were hired to help a company post-webinar. They wanted us to create follow-up material, from a live webinar that they attended, that would both engage their employees and leverage the training they had just received. An hour long webinar is packed full of information, and the company’s managers needed to understand how to take everything their employees learned and reinforce it in..
The Importance of Training and Coaching
After a long weekend, most people find it a struggle to get back into the work grind. The same can be said about training. Weeks after a seminar or workshop, employees find it difficult to change their day-to-day work. So, managers need to put training reinforcement and coaching into place. The two methods are different, but both employ the same types of techniques.
Sales Training Webinars
Picture this scene: an inside sales team is gathered in an office, taking notes and actively listening as a speaker gives a presentation about sales training…but the speaker cannot be seen. That’s because this group is listening to a webinar, the newest tool for speakers and businesses. Webinars let large amounts of people attend a single presentation from anywhere in the world. You just simply..
Lead Generation 2.0
Lead generation is important if you are going to be a successful salesperson. You can’t sell if you don’t have any potential customers. So, you set up a website, you write a blog and you become a social media expert, but how do you track and keep in contact with all those leads? Part of being a great salesperson is turning potential customers into regular clients, and thanks to new technology,..
An Insight into Webinars
When it comes to sales, the person with the best pitch, the most product knowledge and the highest level of confidence will usually be the one that makes the close. Becoming a great salesperson takes time, and it requires constant learning and practicing. Salespeople need to pick up different tips, tools and techniques that they can apply to their day-to-day work, and these can often be found in..
Create a Go to Performance Strategy
Companies need a strategy if they are going to see results from their sales people. Managers cannot just tell reps to make some calls and close some deals. They need to make sure that they employees are prepared to do the best job that they can. Download our free audio pointcast to find out how to enhance performance using strategy.
A New Way to Present
Plane trips. Hotel rooms. Expensive training sessions. All of these are a thing of the past with a new type of technology: webinars. Webinars are here to replace the original form of speaking presentations, and they are here to stay. These types of speaking engagements allow people to connect via the Internet as opposed to face-to-face. Participants all log in around the same time, and the..
Coach for Success
Coaching is important to the success of any business. Managers need to set aside time to meet with their inside sales and customer service teams, and they need to be involved in the molding process.