It doesn’t hurt when you hit your bottom line or increase your revenue as a result of sales, but how do you get your employees to that level? How do you manage to increase their sales and the company’s overall profit? It only takes seven highly effective steps.
The Progress Coaching Blog
Tim Hagen
Attitudes are Contagious: Don't Let the Bad Ones Spread
Attitudes are contagious, and the more time you spend with someone, the more likely you are to reflect the mood of that other person. So, what happens when someone with a negative attitude constantly surrounds you? It is especially tough to deal with a bad attitude when you are in the workplace. When day in and day out, you are forced to be in the same confines as a “Debbie Downer,” it begins to..
Wise Words from Benjamin Franklin
"Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin
Learn a Thing or Two from Your Golf Swing
How many times do you go to the driving-range to practice your swing to get it juuust right?
Train the Trainer
When the term “sales” is mentioned, the words “credible,” “trustworthy” and “customer-focused” don’t immediately come to mind. Most people tend to believe that sales people are simply in it for themselves, and once they somehow trick you into buying, they will disappear and move on to the next potential customer. Nobody wants that to be the case when they purchase a product or service. They would..
Engage with Employees
Companies know that engaging with their customers will give them an advantage in the long run, but what about engaging with your employees? Does a typical work day for you include coming in, sitting down at your desk to immediately begin the day and then leaving once the clock hits five? Or do you enter an upbeat atmosphere where everyone interacts with one another, and the day just seems to fly..
Create a Cohesive Message
Social media is a great tool for sales people. It can easily gather information, increase lead generation, allow for warmer introduction calls and much more. The trick to successful use of social media in selling is to remember that despite the new channels of communication, you are still selling, and you are still representing your brand. It is important that your blog or Facebook page are..
Open Doors with Customer Service
“Hello, this is Sales Progress. How can I help you?”“Is Tim there?”“He’s not.”“Um…well can I leave a message or a voicemail.”“I guess. Hold on, I’ll transfer you.”“Good Morning, thank you for calling Sales Progress. How can I help you?”“Is Tim there?”“May I ask who’s calling?”“Sure, this is Bob.”“Oh hi Bob! How are things going? Tim actually is not here right now, but I’d be happy to take a..
Pick Up the Phone and Connect
In an age when the Internet seems to be taking over, how do we combat our urge to connect with customers via the web? E-mail and Twitter and Facebook are great ways to stay connected to our clients, but so is picking up the phone.