• Be Predictable:

• Your team member will certainly have some reoccurring issues through out your coaching process, but if you run every meeting the same way, it will get stale, and the interest of you and the team member will take a dive.  Try to mix up where you meet, what time of day you meet, the order of things you discuss etc.
• Talk too much.
• Effective coaching sessions are not training..

We constantly talk about the importance of coaching, and tips or strategies to do it better, but why should we incorporate coaching into our organization anyways? 

We talk often about coaching employees, and constantly helping to develop them into superstar top performers. However as we have all experienced one time or another, sometimes it’s not what you say, but how you say it. If not done in a friendly and open way employees or anyone for that matter could become defensive and closed off. This concept applies not just for managers speaking to their..

When a sales person happens to display leadership abilities, typically we promote them to management or lead sales rep.  But shouldn’t all reps have sales leadership skills?  Skip Anderson made a great point in his recent blog post he said, “Leaders have the ability not only to lead, but also to easily get others to follow, a helpful skill during sales interactions.” We associate leaders with..

I often laugh when I hear people say they could never do sales. When I ask why, they state all that rejection and hearing the word "no". It hit me, that's why so many people actually fail at sales because they hear the word "no" so often. The sad fact is they should never hear that word if they follow a simple to use sales formula. 1. Ask (open-ended questions, these usually start with "what" or..

I spend a lot of time reading other business, sales, and training blogs, and I ran across one today, written by Will Fultz, that really got me thinking.  His post, "Should I trust my Sales Manager's Advice," caught my attention, as we are a consulting company that focuses a lot on coaching and employee development this question made me take a step a back.

We need it. Plain and simple, we need to build performance EVERY DAY in our business and in our people. To be successful, sales coaching must be a dedicated effort across all departments and management levels. There are so many fundamental reasons why organizations need to coach its amazing we do not have more organizations with formal coaching programs. Here is a brief list of reasons why..

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There is certainly some gray area between management and coaching, and when each type of leadership is needed. Here is a rough example, if an employee is continuously late for work, reprimanding them is probably a management issue. There is not really a performance issue to be addressed per se. On the other hand, an employee who constantly misses deadlines may be lacking time management skills...