As often providers think, our solutions are magical, and if people would just take training from us, everything would be okay. While this sounds nice, it couldn't be farther from the truth. While I think my company provides great training, other companies do as well, it begs the question, why do managers still struggle to coach? It comes down to one small detail:
The Progress Coaching Blog
Its The Coaching Conversation: Top 4 Reasons It Makes or Breaks Your Training!
Obviously I am focused on the manager's coaching conversation. The major thing that we need to realize as training and learning professionals is that it takes one conversation with the manager to either support or not support our training and learning initiatives.
Coaching Feedback Acceptance with the 70/30 Rule
All too often when an employee is called into a managers office, they immediately think to themselves, "What did I do wrong?" and a panic sets in about what's to follow. It is an uncomfortable situation for the employee to be in, which then makes it an uncomfortable situation for the manager. Do you think that any feedback given in this type of situation and environment will be received and..
How to Have a Productive Coaching Conversation
Coaching happens through conversations and face to face interactions. As a coach, it is important to know how to have a good coaching conversation with your employees. That way, when a coachable moment arrives, you are ready to make the most of it.