Coaching involves a lot of listening. Whether it be when meeting with an employee about what skills need to be worked on, or if an employee has a problem or conflict that they need help resolving, a coach needs to not only listen to them but understand them. When you are coaching it is important to use active listening. Active listening is defined as a..
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Everyone has professional blind spots, habits, behaviors, etc. that negatively affect the way they are perceived by other co-workers. For example, someone may be very smart and highly qualified, but others may see them as conceited and elitist, which affects how that person and others around them function in the workplace. As a coach, your professional blind spots could affect how your employees..
We talk often about coaching employees and constantly helping to develop them into superstar top performers. However, as we have all experienced at one time or another, sometimes it’s not what you say, but how you say it. If not done in a friendly and open way, employees, or anyone for that matter, could become defensive and closed off.