This past weekend I received a number of phone calls from parents as it was tryout weekend for boys and girls volleyball in the state of Wisconsin. I'm still amazed that some parents feel that the process or the decision that resulted in the child not making a team was somehow unfair or personal. One such parent I shared a thought with and that was "what do you think is the silver lining?" The..

This episode is an interview with master trainer Chris Hokom. During the interview Chris will share his thoughts on the place both training and coaching together play in the workplace today especially during and after the pandemic crisis. This is a great interview for credit union leaders especially to listen to as Chris has a vast depth of experience in the credit union space.You can reach Chris..

This podcast reveals three unique stories of what we can do to WOW our customers. I often think about WOW as an acronym Wonderful Opportunities to Win! This podcast episode will hopefully give you some creative ideas and thought processes to engage with customers differently to go above and beyond the call of duty to get people to walk away and ultimately say ... WOW!

Conversations take on life forms. They become events. They become living breathing things that can spread much like a virus quickly and without prejudice harming people unnecessarily. This podcast is a parallel between conversations and certainly our current pandemic crisis. I realize this is a little bit risky and I don't want to offend anybody and I think about conversations much like a virus..

This 25 minute interview with Mike Carroll fromIntelligent Conversations will reveal some of the trends and things leaders need to do during  new virtual selling  times.

This episode teaches four fundamental areas employees need to improve and with that improvement will help workplace cultures become more engaged and positive. This master lesson will teach the four areas and what leaders can do to facilitate positive improvement.For More Information on Coaching Employees to Superstar Status schedule a time to chat with me: click here

This short story depicts the value of self-awareness and coaching. Recently, a friend/business associate get fired from his job. As I asked him what happen he went on a tirade of why it was completely unfair and how his boss was a jerk. As the conversation continued I realized one thing like most people who were in that predicament very few people within your ever truly honest with themselves and..

This podcast episode will teach the 5 tenants of what it takes to develop high-performing leadership coaches within your organization. They are as follows:

Coaching to Emotional Intelligence is not an easy thing to do. The two major areas especially related to coaching are self awareness and self regulation. When people lack self awareness as well as lack the skills associated with self regulation this can be a wicked combination. This podcast lesson teaches a very fundamental strategy using a rule of engagement and reflective coaching to build..

Virtual selling provides organizations one of the greatest opportunities of our lifetime. It now only drives the opportunity for sales coaching and team development, it also provides insight to something that most sales organizations and people struggle to deal with. During this episode we will teach you four strategies and reasons why virtual selling provides you a unique opportunity during this..