A recent survey, conducted by Robert Half technology, shined some light on the use of technology and manners in the workplace. With the emergence of new mobile technologies, smaller and smaller laptops, and other portable devices comes a decline in our everyday courtesy for others. According to their work 51% of CIO’s surveyed said that the increased availability..
Training is in such a tail spin I LOVE IT. The days of "take my all day event for $250 a head" are finally leaving us. I love it because those events NEVER produce long-term measurable results. E-learning simply does not work when the courses are long and too generic to really hit home with learners. In today's fast paced social media driven world our..
The old method of using cold calling to prospect is well on its way out, and you don’t want to be left behind. While your inside sales team had to have excellent communication skills to engage with someone over the phone, they need to be even more refined online. They need to be able to connect with friends and clients and post blogs and..
Let’s face it- we live in a world that is becoming more and more technology based. Customers are turning to the World Wide Web when they need a new product or service, and companies are relying on websites, blogs and online articles to boost sales. Inside sales people need to know where traffic is coming from in order to efficiently gather leads and..
It is painful for me to admit, but my aptitude for navigating stressful situations hasn’t seemed to evolve past my prehistoric sisters. When faced with confrontation, I have two go-to responses, fight or flight and I seemingly have no control over which one wins the internal battle. Now, if I found myself faced with the threat of a..
We hear this a lot…”My sales staff hates to role-play,” quite frankly I don’t blame them. Typical role-playing forces most people out of their comfort zone and into an awkward, nerve-racking situation. Think about what role-playing really is…asking an employee to act out how he or she will respond in a staged scenario that challenges his/her knowledge and performance,..
Increasing sales seems to be such a simple concept, yet so many organizations have a hard time tackling it. Managers don't have the time to micromanage and reps frequently lack the time management and motivation to get the organizational objectives accomplished. There are some very basic ways that you can impact the bottom line on an everyday basis.
Trade shows can be a very successful lead generation tool, often though they are not as successful as they could be because companies don't prepare enough. There are three things every company should do in preparation for a successful trade show: