There are THOUSANDS of books out there on selling and customer service skills, use them as a part of your coaching or training initiatives for access to great and inexpensive information. Have your team read 1 book every two weeks, and require them to apply one new thing they learned from the book everyday. This one new thing could be a specific skill or technique, or even just a new attitude or..
The Progress Coaching Blog
Tim Hagen
Create Your Own Sales Handbook
We often speak about utilizing group discussions and best practices as a part of your employee coaching program, to help improve your sales team. Now we propose you to take it one step further, and actually document these best practices, to create the greatest sales handbook your team could ask for. You can read hundreds of books and articles about selling, but who better to learn sales tips..
Improve Your Selling Technique
3 WAY TO IMPROVE YOUR SELLING TECHNIQUE
Craft Practice- Make a commitment to improving performance through practicing his or her technique. Role-playing is a great activity to simulate interactions with customers and practice difficult or challenging scenarios based on employee needs.
Needs Based Selling Expertise- Sales professionals must have the ability to uncover customer needs and..
Coaching on a Schedule
THE 5 TYPES OF COACHING
In an ideal world every manager would have the time, focus and energy to coach every one of his or her employees as often as needed. Unfortunately there are many other things like proposals, presentations, budget planning, RFP, sales reporting, hiring, firing, employee training, etc. that can steal your time, attention away from employee coaching. However coaching is not..