I often laugh when I hear people say they could never do sales. When I ask why, they state all that rejection and hearing the word "no". It hit me, that's why so many people actually fail at sales because they hear the word "no" so often. The sad fact is they should never hear that word if they follow a simple to use sales formula. 1. Ask (open-ended questions, these usually start with "what" or..
The Progress Coaching Blog
Tim Hagen
Why Coach Your Employees?
We need it. Plain and simple, we need to build performance EVERY DAY in our business and in our people. To be successful, sales coaching must be a dedicated effort across all departments and management levels. There are so many fundamental reasons why organizations need to coach its amazing we do not have more organizations with formal coaching programs. Here is a brief list of reasons why..
Managers Vs. Sales Coaches
There is certainly some gray area between management and coaching, and when each type of leadership is needed. Here is a rough example, if an employee is continuously late for work, reprimanding them is probably a management issue. There is not really a performance issue to be addressed per se. On the other hand, an employee who constantly misses deadlines may be lacking time management skills...
Key Attributes of a Successful Coaching Culture
Defining a sales coaching culture at any organization can be nebulous as well as ambiguous. A coaching culture can take on the appearance of many different faces. There are however, specific attributes that will illustrate if an organization has truly created a coaching culture.
6 Training Reinforcement Methods
Training our staff can be expensinve, and time consuming. Protect your investment by reinforcing the training. Below are 6 easy ways to provide training reinforcment for your staff.
Growth of a Manager
I spoke with two managers this week that had what I call "Defining Moments". They both overcame some anxiety with coaching and successfully confronted issues by asking questions and getting employees to see what they need to do to perform more effectively. The key is top open your mind to what we all need to confront and overcome and the rest gets easier.
6 Business Coaching Tips From Tim Hagen
Business coaching is a process NOT a destination. Don’t get hung up if you don’t see the progress your looking for right away, keep trying.
Only target 1 - 2 performance areas at a time. More than that is just too much for someone to handle and be successful with.
Coaching is about being proactive, while management is about being reactive. Keep any eye out for potential areas of need in..
6 Methods of Training Reinforcement
The key to training success is to deploy creative ways to keep material front and center in the learner’s minds. Here are 6 suggested methods for keeping training reinforced:
6 Coaching Tips to Change Attitudes and Behaviors
The biggest factor in changing an employees behavior is a good attitude. Below are 6 ways to positively affect your teams attitude toward change.