What has the down economy taught us about training our employees? Quite frankly, A LOT! It’s more important than ever to have effective training with a positive ROI.
Training should be like nutrition, It’s best in small doses
7 Reasons Why Organizations Need Business Coaching
We constantly talk about the importance of coaching, and tips or strategies to do it better, but why should we incorporate coaching into our organization anyways?
Sales is Easy But We Need to Coach and Challenge Sales People
I often laugh when I hear people say they could never do sales. When I ask why, they state all that rejection and hearing the word "no". It hit me, that's why so many people actually fail at sales because they hear the word "no" so often. The sad fact is they should never hear that word if they follow a simple to use sales formula. 1. Ask (open-ended questions, these usually start with "what" or..
Why Coach Your Employees?
Managers Vs. Sales Coaches
Key Attributes of a Successful Coaching Culture
Defining a sales coaching culture at any organization can be nebulous as well as ambiguous. A coaching culture can take on the appearance of many different faces. There are however, specific attributes that will illustrate if an organization has truly created a coaching culture.
6 Training Reinforcement Methods
Training our staff can be expensinve, and time consuming. Protect your investment by reinforcing the training. Below are 6 easy ways to provide training reinforcment for your staff.
Growth of a Manager
I spoke with two managers this week that had what I call "Defining Moments". They both overcame some anxiety with coaching and successfully confronted issues by asking questions and getting employees to see what they need to do to perform more effectively. The key is top open your mind to what we all need to confront and overcome and the rest gets easier.