No Time - make it
Sales Managers Must Coach Everyday!
When was the last time a sales person walked in to their manager's office and asked to role-play? Why do I bring this up? Because we need to practice or we simply don t get better because we arbitrarily decide to do so. Sales Managers MUST drive performance because most sales people will not take it upon themselves to do so.
Sales People Can Coach Each Other
Its vital to coach people when they are selling because there are so many challenges today:
Coaching Price Objection Handling
Price objections can result in a very sticky situation for sales people. As a manager do you know what your salespeople are going to do when they get in that situation? As a salesperson do you know what your manager wants of you when you encounter a price objection? This is why managers need to coach.
Coaching Attitudes Is Fun
Bad Attitudes can hinder a business but with coaching they can be solved. Bad attitudes can tear co-workers apart, can decrease productivity through out the office, and make co-workers unwilling to work together.Managers reluctant to coach this bad apple back to a productive member of a company, can cause this problem to grow at an insurmountable rate. This makes everyone of those problems..
So What Happens After the Workshop? (For Managers)
Weeks after a seminar or workshop, employees find it difficult to change their day-to-day work. So, managers need to put training reinforcement and coaching into place. The two methods are different, but both employ the same types of techniques. When they are both utilized together, the results increase dramatically and employee skill sets greatly improve.
So What Happens After the Workshop? ( Part 2)
Not all employees learn the same, and group sessions may intimidate some. So, managers need to be prepared with other methods that will encourage workers to put their best foot forward. There are two types of coaching that encourage training reinforcement and continuous learning without using an employee’s peers.
So What Happens After the Workshop? (Part 1)
Workshops and seminars are a great way to instigate new techniques or to train employees about a product. They provide helpful tools and tips to improve sales, and they give representatives real world applications that are geared towards the bottom-line. After most workshops, employees return to the office re-focused and ready to make an impact; however, a couple months down the road those tips..
Training Reinforcement + Coaching = Performance
Training is important to every business. Employees go through training sessions when they begin at a company, and most are sent to seminars at least once or twice throughout their employment. These sessions provide tips, tools and techniques to perform a job to the best of a person’s ability, and they are beneficial to employees…for about a month or two. Oftentimes, upper-level management does..
The Managers Role in Price Objections
Handling price objections is a skill that needs practice. Most salespeople need to build their confidence in this area since it can be a daunting task when a customer proceeds to push for them to lower the price. Managers need to step in and coach their employees through the process of rejecting a price objection. This can require one-on-one coaching, group sessions or peer-to-peer meetings.