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What I've Learned About Coaching as a 16 Year Old

By Tim Hagen on Mon,Mar 06,2017 @ 12:57 PM

This is written by 16-Year-Old Daughter Bridget: Trust me I did not edit one word as you will see: Well Done Bridget!

My family has a running joke about my father’s intelligence - or, really, his lack of intelligence. We joke that he’s been lying to us for years about graduating college, that he’s never actually read a book, and that my brother and I must be the products of either infidelity or adoption. Even the very concept of my dad’s company has often been the subject of our ridicule - on multiple occasions, I’ve remarked, “Anyone could run his company!” While there is some truth to some of these jokes (even my mom will admit she’s never seen any physical evidence that he graduated college), I’ve gained a lot more respect for what my dad does by working at his company.

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Attitude is Everything!

By Tim Hagen on Mon,Feb 13,2017 @ 10:37 AM

 

Although it is impossible to control another person’s attitude, it is possible to make an impact on someone’s attitude whether it be negatively or positively. Often times, attitude is only addressed when it poses a problem or starts out poorly and gets worse. Positive attitudes are rarely addressed, and rarely do we invest in the good things while rewarding positive attitudes. Coaching can help focus on the importance of positive attitudes while working to improve negative ones.

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Teach Employees "How to Be Coached & Why"​: It Is a 2 Way Street!

By Tim Hagen on Thu,Feb 09,2017 @ 05:09 PM

We spend billions on leadership development, but what about the other side, the people receiving leadership and in this case coaching? What if we taught people how to receive feedback? What if we taught them skills to improve their "coaching reception" skills. This could include how to:

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Employees Need F.A.M.E

By Tim Hagen on Tue,Dec 13,2016 @ 11:00 AM

Help your employees obtain FAME. What is FAME? FAME is an acronym for feedback, attitude, motivation, and engagement. Why did we create this acronym FAME? The reason we created it is every employee deserves the opportunity to be recognized and rewarded for their FAME and FAME can really come in the form of these four attributes.

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Stuck in Mud? Here's How to Get Out

By Tim Hagen on Tue,Nov 22,2016 @ 01:33 PM

It's that time of year where finding an excuse to get out of things becomes more and more appealing with each passing day. We lack motivation- it's darker outsider earlier, it's getting colder (for those of us that have the misfortune of living in the North), and the end of year is approaching. We have to take a minute to look in the mirror by asking ourselves the question, "If I want my employee to be motivated, I need to demonstrate that. Am I doing a good job at modeling by example?" If the answer is no, take the time to focus on your own actions and consider the implications they have for your employees. It's easy to spot the faults in others, but without careful examination, your own motivation may be falling by the wayside.

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Attitude-How Self-Care Pays Off

By Tim Hagen on Mon,Nov 14,2016 @ 12:47 PM

We all make excuses. Some of the most frequent include:

  • You’re late for work.
  • You spilled your coffee.
  • Your kids were up late at home sick.
  • There’s construction causing a traffic jam.
  • You have a ton of work waiting on your desk.

We're all guilty of letting these excuses stand in the way of getting things done. The question then arises as to how do we all react to these day to day challenges with a positive and upbeat mentality? We all have bad day, but we are supposed to be able to leave our problems at the door.

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Feedback- How Important is it, really?

By Tim Hagen on Thu,Nov 10,2016 @ 04:34 PM

According to most of us in the field of coaching and consulting, we'd say pretty dang important. Feedback is a conversation, and just like a conversation, there's a give and take, a back and forth. Not only is delivery of feedback important, but one could argue how you respond to feedback is equally, if not more, important. Think of a moment where you have given someone feedback and they respond in a negative, or even neutral way. How did that make you feel right after that delivery? How did your opinion change regarding the person you gave the feedback to? This doesn't even have to be a business relation. The fact is that feedback has the ability to shape our opinions and future interactions based on a single moment. Therefore, it's vital to have every interaction, or give and take, be executed in a manner that incorporates emotional intelligence, understanding, and appropriate timing.

What is emotional intelligence, exactly?

This is key! Having an operational definition is important to being on the same page. So is emotional intelligence. Emotional intelligence is defined as "the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously What does this mean for you in your workplace? LISTEN to people, reflect back what they're feeling. If they're emotional, sympathize where they are coming from. If they're confused, answer their confusion. Emotional intelligence means understanding yourself and others- we can only be fully competent with others when we do this.

OK, but they understand me, right?

You know the phrase, "You know what happens when you assume things?" This definitely applies in the workplace. Never assume that by sending a simple email that your message will be conveyed. Same goes for a meeting- ask for feedback to really get at the heart of whether your message was heard. We have to consider that people have multiple intelligence's. While some may excel at visual learning, some people need auditory supplements. Get to know your people, it will help with this process.

Sometimes I like to delay my feedback to give myself/the recipient time to think.

A police officer understands the concept of this. When you get caught speeding, you receive a speeding ticket. You should employ the same tactic at your workplace. If you see behavior that you don't like, why give people the impression that they can get away with it? Everyone has the dreaded email, "Let's meet in my office" and knows how they react. They immediately shut down and are not open to feedback. If you confront someone right away, they don't have time to put up walls and come up with a defense. It should be noted that the same should go for positive behavior. IMMEDIATELY praise good behavior, publicly, and watch results skyrocket.

Need tips on becoming a better coach? Check out our webinar below to learn more about unique insights into the coaching world.

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Attitudes affecting your culture?

By Tim Hagen on Wed,Aug 10,2016 @ 11:00 AM

 

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ATTITUDE: THE REACTIONARY CHALLENGE!

By Tim Hagen on Thu,Apr 21,2016 @ 01:04 PM

Let's be honest we tend to deal with attitude only when it rears its ugly head. All too often managers and corporate America bring their employees into their office to give them that quick and swift attitude adjustment. You know, where we tell somebody to shape up or else and of course they magically do it right? That was a joke!

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How Attitude Affects Your Work

By Tim Hagen on Thu,Feb 11,2016 @ 12:34 PM

Check out this awesome ted talk by psychologist Shawn Achor. In this Ted Talk, he describes the importance of a positive attitude at work. Common sense, right? What he says, though, is that we may be looking at our attitudes backwards. Take a watch, and let me know what you think in the comments below!

 

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