We all make excuses. Some of the most frequent include:
- You’re late for work.
- You spilled your coffee.
- Your kids were up late at home sick.
- There’s construction causing a traffic jam.
- You have a ton of work waiting on your desk.
We're all guilty of letting these excuses stand in the way of getting things done. The question then arises as to how do we all react to these day to day challenges with a positive and upbeat mentality? We all have bad day, but we are supposed to be able to leave our problems at the door. However, most of us have trouble doing this, and it can severely affect our work. Who wants to deal with angry customers when you just had to deal with an angry spouse or kids? So, how do we drop our problems to help others with theirs?
Be aware of your stress and your emotions
If you are aware of them, then you can focus on controlling your interactions when you are dealing with customers. Take deep breathes and literally make yourself smile. It's also important to engage in self-care when you have time outside of work. Positivity and mental clarity will translate into your work environment. Self-care is specific to what makes you feel good. Examples include cooking a nice meal with your partner, taking the dog on a walk, getting good amounts of sleep the night before, eating a balanced meal for breakfast. These little things add up, and you'll reap the benefits.
Visualize a good day and believe it
We all have those days where we wake up and think the world is going to come to an end. Engage in self-care, but also challenge your mindset. Setting off on a positive note, looking for the positives in your life, and counting the good things really help in this process. Often times, if you think positive, then your attitude will in turn become positive.
Happy customers make happy employees
Constantly remind yourself that you are at work to serve your customers. If you treat them well and keep them happy then they can only have a positive effect on your attitude. There's often times too much of a separation between the client and their human side. Get to know your customers, treat them in a respectful, friendly manner. You'll feel more invested in the process, and your clients will begin to take note.
Play your favorite music a few times a day without interrupting much work. Even better? Subscribe to an uplifting playlist on your favorite music media. You'll be astounded by how you, and your coworkers, will respond.
Keep in mind that at the end of the day, you get to go home and decompress. Take things one day at a time, and remember that tomorrow is a new day. Don't let the downfalls from the day before seep into your next day at work. Your attitude effects every aspect of work, so understanding and fostering a positive one is vital to your success.
Having trouble with certain attitudes in your workplace? Check out this free webinar that addresses the power of a developed, positive attitude!