As a manager and a coach, giving feedback is one of the most important parts of your job. Without it, your employees wouldn't know what to improve upon or what they are doing well. The purpose of feedback is for your employees to learn where their actions, behaviors, etc. are in relation to you or your company's desired expectation. Feedback given in the wrong way or at the wrong time can have..
2015 ... The Year of Coaching
It’s imperative with retaining and recruiting top talent managers MUST MUST MUST coach. The economy is picking up so demand to keep and retain talent will become tougher. Managers are magnets either pushing people away or pulling them in!
Here is our next radio show that addresses this challenge and we are taking live callers!
Use Active Listening While Coaching
Active Listening and Coaching:
Coaching involves a lot of listening. Whether it be when meeting with an employee about what skills need to be worked on, or if an employee has a problem or conflict that they need help resolving, a coach needs to not only listen to them but understand them. When you are coaching it is important to use active listening. Active listening is defined as a..
Do Your Employees Understand Your Coaching?
We talk often about coaching employees and constantly helping to develop them into superstar top performers. However, as we have all experienced at one time or another, sometimes it’s not what you say, but how you say it. If not done in a friendly and open way, employees, or anyone for that matter, could become defensive and closed off.