--- title: Role Playing, an Effective Coaching Tool description: Role playing is a very important and helpful coaching tool for employee development. image: https://www.salesprogress.com/hs-fs/file-31699890-jpg/images/partnership-resized-217.jpg --- [![Progress-Coaching-Logo-not-tag-white-249px-x-56-1](https://www.salesprogress.com/hs-fs/hubfs/Imported%20images/Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png?width=249&height=56&name=Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png "Progress-Coaching-Logo-not-tag-white-249px-x-56-1")](https://www.salesprogress.com) ## ![blog-header](https://www.salesprogress.com/hs-fs/hubfs/ProgressCoaching/blog-header.png?width=256&name=blog-header.png) ## The Progress Coaching Blog ## Role Playing, an Effective Coaching Tool April 17, 2014 Posted by : [Tim Hagen](https://www.salesprogress.com/progress-coaching-blog/author/tim-hagen) [2 comments](https://www.salesprogress.com/coaching-leadership/bid/102167/Role-Playing-an-Effective-Coaching-Tool#comment-listing) ![Role Playing, an Effective Coaching Tool](https://www.salesprogress.com/hs-fs/file-31699890-jpg/images/partnership-resized-217.jpg) [coaching](https://www.salesprogress.com/progress-coaching-blog/topic/coaching), [Sales Coaching](https://www.salesprogress.com/progress-coaching-blog/topic/sales-coaching), [Employee Development](https://www.salesprogress.com/progress-coaching-blog/topic/employee-development), [coaching skills](https://www.salesprogress.com/progress-coaching-blog/topic/coaching-skills) ![describe the image](https://www.salesprogress.com/hs-fs/file-31699890-jpg/images/partnership-resized-217.jpg) The moment a manager mentions role playing, most employees roll their eyes and prepare for the boring and possibly embarrassing moments to come. Rarely is role playing viewed as the effective and useful coaching tool that it is. When set up and used correctly, role playing is one of the most helpful ways to train and develop your employees.  ##### What do you need to have good role play session? -Make sure that you have a list of different role playing scenarios, including different variations of your product, different attitudes of the customer or client, etc.  -Have a checklist of things that should be accomplished during the role play for the observers to follow and take notes on.  -Have a pre-determined amount of time afterwards for review. -Make sure it is an environment where people feel comfortable and aren't afraid to make mistakes.  ##### How often should role playing occur? Role Playing should be schedualed as a bi-weekly or monthly practice. Look at what athletes do as far as their practice schedules and take your cues from them.  All athletes practice almost every day, but once every week or two, they will have a mock competition where they practice exactly what they will be doing at a real meet or game. Basketball players will have scrimmages, runners and swimmers will have days where they go through their events as they would in a competition. They do this to not only get a feel of what could happen during their game, race or meet, but to get used to the pressure and correct any mistakes now before the event. This is the same with role playing, it is a realistic practice session that helps to prepare employees for the real thing, and this should be scheduled consistently.     Role playing is an important coaching tool that should be practiced and put to use more often and with more enthusiasm. It helps the employees prepare for what types of situations they may encounter in the real-world.     Download our FREE Whitepaper: [![Download White Paper: Building Relationships With Your Customers](https://no-cache.hubspot.com/cta/default/53724/85b4aaf9-4950-4017-b8b1-7dbd62ecf64c.png)](https://cta-redirect.hubspot.com/cta/redirect/53724/85b4aaf9-4950-4017-b8b1-7dbd62ecf64c) [Coaching Virtual and Remote Employees (Sales Teams)](https://www.salesprogress.com/coaching-leadership/bid/102191/Coaching-Virtual-and-Remote-Employees-Sales-Teams) [Sales Struggles? DO WHATEVER IT TAKES!](https://www.salesprogress.com/coaching-leadership/bid/102294/Sales-Struggles-DO-WHATEVER-IT-TAKES) ### About Author ![Tim Hagen](https://app.hubspot.com/settings/avatar/f1c7d47389e089ace5c6d5604e49f7c5) Tim Hagen Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee. Related Posts ![Revolutionize Coaching: Embrace AI as a Partner for Greater Impact](https://www.salesprogress.com/hubfs/Revolutionize%20Coaching%20AI.jpg) [Revolutionize Coaching: Embrace AI as a Partner for Greater Impact](https://www.salesprogress.com/progress-coaching-blog/revolutionize-coaching-embrace-ai-as-a-partner-for-greater-impact) [Employee Development](https://www.salesprogress.com/progress-coaching-blog/tag/employee-development), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [leadership development](https://www.salesprogress.com/progress-coaching-blog/tag/leadership-development), [AI](https://www.salesprogress.com/progress-coaching-blog/tag/ai), [coaching tool](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-tool), [artificial intelligence](https://www.salesprogress.com/progress-coaching-blog/tag/artificial-intelligence), [AI Coaching Partners](https://www.salesprogress.com/progress-coaching-blog/tag/ai-coaching-partners) ![NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/hubfs/Cadence%20Coaching-%20Asynchronous.jpg) [NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/progress-coaching-blog/new-coaching-method-saves-time-asynchronous-coaching) [coaching](https://www.salesprogress.com/progress-coaching-blog/tag/coaching), [coaching conversation](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-conversation), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [career development](https://www.salesprogress.com/progress-coaching-blog/tag/career-development), [career coaching](https://www.salesprogress.com/progress-coaching-blog/tag/career-coaching), [cadence](https://www.salesprogress.com/progress-coaching-blog/tag/cadence), [asynchronous](https://www.salesprogress.com/progress-coaching-blog/tag/asynchronous) ![Unlock Your Professional Growth: Mastering the OAT Principle](https://www.salesprogress.com/hubfs/Unlock%20OAT%20.jpg) [Unlock Your Professional Growth: Mastering the OAT Principle](https://www.salesprogress.com/progress-coaching-blog/unlock-your-professional-growth-mastering-the-oat-principle) [coaching method](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-method), [Employee Development](https://www.salesprogress.com/progress-coaching-blog/tag/employee-development), [coaching skills](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-skills), [learning project](https://www.salesprogress.com/progress-coaching-blog/tag/learning-project), [journal](https://www.salesprogress.com/progress-coaching-blog/tag/journal), [self-awareness](https://www.salesprogress.com/progress-coaching-blog/tag/self-awareness), [coaching framework](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-framework), [observation](https://www.salesprogress.com/progress-coaching-blog/tag/observation), [oat](https://www.salesprogress.com/progress-coaching-blog/tag/oat), [OAT Principle](https://www.salesprogress.com/progress-coaching-blog/tag/oat-principle) ### Leave a Reply ### Subscribe to the Progress Coaching Blog ### Posts by Topic - 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